San Francisco

New York City

Portland

Toronto

### We're a team of  summer vegetables, fruit, and herbs washed in river water.

### We work from around the world and come together a couple of times a year.

We work and live in San Francisco, Austin, Seattle, Toronto. D.C., Copenhagen, Chicago, Los Angeles, Portland, and more. 

### We're reimagining financial technology.

Currently we have 100,000+ companies we're building for such as: [Linear](http://linear.app/), [Maven](https://maven.com/), [Trust&Will](https://trustandwill.com/), [Shef](https://shef.com/), [Golden](https://golden.com/), [Mighty](https://www.mightyapp.com/), [Lunchclub](https://lunchclub.com/), [Scratchpad](https://scratchpad.com/), [Stir](https://www.usestir.com/), and more.

### We make time to stay in touch.

We have a couple of regular Zoom sessions each week that bring the whole group together to workshop designs, collect feedback, share inspiration, or just drink coffee and hang out.\
\
Our team is distributed so we make sure to meet in person at least once every six months and we also do smaller offsites. As a team, we've visited San Francisco, Outer Banks, New York City, Portland, and Austin.

Check out our website at [mercury.design](https://mercury.design).

How does your team stay connected when working remotely?

In 1954, in Columbus, Indiana, Eero Saarinen designed a branch office with glass walls, no offices, and a completely open floor plan. It was surrounded by trees; the furniture was made by Herman Miller; the lobby flooring was thick, rustic brick. It was built with transparency and community at its core.

Since 1954, a lot of things have happened—Saarinen’s branch is now a conference center, people increasingly live on the internet, and it’s hard to think of a single financial institution that still applies design thinking to their product.

We believe that in 2023 this revolves around thoughtful design, and we’re looking to add a product designer to our team to help.

### You’ll:

* Take ownership of large portions of a complex product.

* Work across the entire design stack, including: speccing projects; designing workflows, detailed interactions, and high-fidelity visuals; and ensuring quality implementation.

* Find elegant solutions to user problems, and think critically from the user perspective.

* Simplify and cull design elements with a ruthless eye.

* Craft designs from first principles (referencing existing solutions is often a poor idea).

* Imbue mundane tasks and flows with a feeling of wonder.

* Prototype multiple visual and UX concepts and then narrow them to the right solution.

* Explain and debate the reasoning behind your product decisions.

* Work directly with the Design Team.

### You should:

* Have the ability to design whole systems, not just interface elements or static pages.

* Have experience and interest in the entire design stack, including UI/UX, visual design, and interaction design.

* Have experience building for a variety of form factors, including mobile.

* Understand when no design is the best design.

* Have a strong personal design aesthetic and also understand the Mercury aesthetic.

* Want to create elegant, calm designs that predict and exceed users’ expectations.

* Feel comfortable anticipating and designing for edge cases.

* Understand the balance between perfect design and getting to market.

* Exhibit kindness and humility in everyday interactions.

Our salary ranges are based on paying competitively for our size and industry, and all employees receive salary + equity + benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

The ranges shared are for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced or more senior than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

The salary range for candidates in the US is $164,000–$180,000.

The salary range for candidates in Canada is CAD 156,000–172,000.

Senior Product Designer

In 1954, Eero Saarinen designed a branch office with glass walls, no offices, and a completely open floor plan in Columbus, Indiana. It was surrounded by trees; the furniture was made by Herman Miller; the lobby flooring was thick, rustic brick. It was built with transparency and community at its core. Since then, a lot of things have happened—Saarinen’s branch is now a conference center, people increasingly live on the internet, and it’s hard to think of a single financial institution that still applies design thinking to their company.

Mercury is on a mission to defy those expectations. We’re a financial technology company that helps startups spend less time banking and more time building. We believe that the key to our success revolves around thoughtful design and we’re looking to add a hands-on, staff product designer to own and reimagine our onboarding experience. You’ll be a key part of the team that touches every Mercury customer, helping to create an intuitive, streamlined, and delightful experience.

Our design team consists of 30+ people who love to solve complex problems through design, but are equally passionate about cultivating, guiding, and inspiring each other through their work to foster a collaborative environment of experimentation and innovation.

### What you’ll do at Mercury:

* Take ownership of our user education and onboarding journey for customers across all our different product offerings.

* Collaborate with product and engineering partners to craft a long-term vision and roadmap for your product area.

* Work across the entire design stack, including: speccing projects; designing workflows, detailed interactions, and high-fidelity visuals; and ensuring quality implementation.

* Find elegant solutions to user problems and think critically from the user perspective.

* Simplify and cull design elements with a ruthless eye.

* Craft designs from first principles (referencing existing solutions is often a poor idea).

* Imbue mundane tasks and flows with a feeling of wonder.

* Prototype multiple visual and UX concepts and then narrow them to the right solution.

* Communicate the reasoning behind your product decisions and arrive at the most optimal solution together with your team.

### You are the right fit if you:

* Have experience working with cross-functional partners to define product strategy.

* Are comfortable with running different types of qualitative research and using it to inform product decisions.

* Have a strong understanding of when and how to use metrics to inform design and measure success.

* Have experience and / or be excited about working on a Growth team.

* Have the ability to design whole systems, not just interface elements or static pages.

* Have experience and interest in the entire design stack, including UI/UX, visual design, and interaction design.

* Have experience building for a variety of form factors, including mobile.

* Understand when no design is the best design.

* Have a strong personal design aesthetic and also understand the Mercury aesthetic.

* Feel comfortable anticipating and designing for edge cases.

* Understand the balance between perfect design and getting to market.

* Exhibit kindness and humility in everyday interactions.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the saas and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our salary ranges are based on paying competitively for our size and industry, and all employees receive salary + equity + benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

The ranges shared are for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced or more senior than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

The salary range for candidates in the US is $223,000–$245,500.

The salary range for candidates in Canada is CAD 212,500–234,000.

Staff Product Designer, Onboarding

At Mercury, Design is a team of 30+ curious, supportive, and thoughtful individuals working from 14 cities in the US and around the world. We care about making a product our parents can be proud of. We believe in rigorous thinking, elegant design, and not taking ourselves too seriously.

As our design team continues to scale, we’re looking for our first Design Operations Manager. This is an exciting opportunity for someone who wants to be a part of building the department from the ground up. As the Design Operations Manager, you’ll partner with Design Leadership to build our operational foundation and foster the people, practices, and processes that create a healthy Design organization.

### In this role, you’ll:

* Report to the VP of Design and be the first member of the Design Operations team.

* Build processes and systems to ensure our Design org can scale effectively as it continues to grow year-over-year.

* Lead activities and initiatives that support a healthy design culture such as all hands, meetings, offsites, workshops, and team rituals.

* Help keep the team connected by building bridges between product pods to enable our designers to see the bigger picture.

* Measure, improve, and maintain Design’s capacity & impact metrics to ensure we’re tracking projects, bandwidth, and accurately predicting our hiring needs.

* Provide thought partnership to Design leaders, consulting & facilitating decision-making and collaborating on new ideas & initiatives.

* Partner with HR, Recruiting, and Design leadership to develop and manage equitable & inclusive recruiting processes, career ladders, performance evaluations, and L&D initiatives.

### You should apply if you have:

* 8+ years of experience in a design-focused operations or program management role.

* A willingness to be in the weeds with processes, systems, and tooling, before eventually hiring out an operations team.

* Experience bringing order to complex situations with various stakeholders who approach problems in different ways.

* Excellent interpersonal, presentation, and communication skills.

* Excelled at creating an inclusive, equitable, transparent, helpful, and kind environment that motivates & inspires people to do their best work.

* Experience operationalizing User Research, Content Strategy, and Design Systems.

* A sense of humor (doesn’t have to be a good one).

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary ranges are based on paying competitively for our size and industry, and all employees receive salary + equity + benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

The ranges shared are for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced or more senior than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

The salary range for candidates in the New York City or San Francisco area is $167,400–$184,100.

The salary range for candidates in the US outside of the New York City / San Francisco area is $142,300–$156,500.

The salary range for candidates in Canada is CAD 159,300–175,500.

Design Operations Manager

In 1954, Eero Saarinen designed a branch office with glass walls, no offices, and a completely open floor plan in Columbus, Indiana. It was surrounded by trees; the furniture was made by Herman Miller; the lobby flooring was thick, rustic brick. It was built with transparency and community at its core. Since then, a lot of things have happened—Saarinen’s branch is now a conference center, people increasingly live on the internet, and it’s hard to think of a single financial institution that still applies design thinking to their company.

Mercury is on a mission to defy those expectations. We’re a financial technology company that helps startups spend less time banking and more time building. We believe that the key to our success revolves around thoughtful design and we’re looking to add a hands-on, staff designer to help. You’ll be a key part of our team that shapes the ways Mercury shows up and interacts with the world across all of our brand touch-points—helping to connect the dots between marketing and product. You love to solve complex problems through design, but you’re equally passionate about cultivating, guiding, and inspiring your team *through the work* to foster a collaborative environment of experimentation and innovation.

### Some things you’ll do

* Help establish the bar for design and execution on our team, shipping work, creating design systems and guidelines, and codifying best practices and processes

* Fearlessly concept, iterate, prototype, and test to deliver strategic, elegant and simple design solutions for websites, brand campaigns, events, and more.

* Make sense of complex systems and develop inventive solutions through distillation and experimentation

* Ground the work in a deep understanding of our brand and push on strategic insights to stretch creative opportunities

* Influence the design team with unique and innovative design solutions, inspiring them to push their thinking and skill levels to new heights

* Collaborate and build solid relationships both with your team and cross-functionally to understand what a project needs at any given moment in an effort to move the work forward

* Consistently communicate effectively and proactively with team members, agencies, and cross-functional partners

* Think strategically about the project lifecycle, necessary timelines, business challenges, and the necessity of communication amongst your project team

* Balance multiple project assignments or business challenges with a steady disposition

* Invite a wide range of perspectives and help strengthen collaboration on your team through role modeling

### What you’ll bring

* Demonstrated experience leading design on high impact, successful brand experiences and products

* Proven experience mentoring designers and steering work with clarity and actionable direction

* Experience collaborating with cross-functional partners and leaders

* An inclusive mindset and an ability to reconcile diverse points of view

* Capacity for unsticking intractable roadblocks and pushing the team toward inventive solutions

* Knowledge of when to zoom in and out of the work to maintain quality and momentum

* An understanding that exploration and iteration gets you to the right answer

* A deep foundation and understanding of intricacies in graphic design and user experience design within digital brand and creative disciplines

* Solid verbal and presentation skills that get across the process, approach, and impact of your design

* A mind for best practices, paired with a willingness to try something just crazy enough to work

* Expertise in current industry tools like Figma with the ability to adapt to new technologies

* Emotional maturity and awareness, utilizing multiple styles of communication and influence to come to the best result but never forgetting to lead with kindness and humility

* Curiosity and passion for doing great work

Our salary ranges are based on paying competitively for our size and industry, and all employees receive salary + equity + benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

The ranges shared are for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced or more senior than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

The salary range for candidates in the US is $194,000 - $213,500. The salary range for candidates in Canada is CAD 172,500 - 190,000.

Mercury Design

Open roles

Introduce us to your team

We're a team of summer vegetables, fruit, and herbs washed in river water.

What does your workplace look like?

We work from around the world and come together a couple of times a year.

What is your team mission?

We're reimagining financial technology.

How does your team stay connected when working remotely?

We make time to stay in touch.

Mercury Design﻿

Open roles

Introduce us to your team

We're a team of summer vegetables, fruit, and herbs washed in river water.

What does your workplace look like?

We work from around the world and come together a couple of times a year.

What is your team mission?

We're reimagining financial technology.

How does your team stay connected when working remotely?

We make time to stay in touch.

Mercury Design