What you'll do

• Manage the day-to-day operations of 5-10 clients, with direction and updates from Creative, Technology, and Service teams

• Ensure projects are delivered on time and clients objectives are achieved

• Develop good working relationships with clients, measured by project success and client satisfaction

• Develop project briefs, review deliverables and manage client feedback for assigned projects

• Synthesize client notes into digestible, actionable feedback for the team

• Make important, relevant contributions in client and internal meetings, with a focus on generating workable conclusions

• Provide project updates on scope, budget and timeline to client or senior team on a regular basis

• Work with project team to estimate and understand hours needed to execute against tasks

• Develop scope documents and change orders

Some tools you'll be using

• Linear

• Notion

• Slack

• Harvest

• Superhuman (optional)

• Cron (optional)