At Automattic Design, we are passionate about making the web better by creating opportunities for anyone, anywhere, to accomplish anything. We design experiences for more than a billion people each month through our work on WordPress.com, WooCommerce, Simplenote, Tumblr, Jetpack, Pocket Casts, Day One, and many other products.

There are currently just over 80 people in the Design org, including our Design Council, led by Pablo Honey and Kelly Hoffman. This number also includes our Designer Experience team, currently with 3 team members, who oversee the experience of designers working at Automattic. Find out more about the team.

Interested in working with us?

Check out our interest form and register your details about your skills, experience, and interests. Our Talent team regularly reviews submissions and will reach out if we have an open position that could be a fit for you. If we don’t have something right now, we’ll let you know regardless.

We’re a choose-your-own-adventure type of company. This means you can help define what work would be the most impactful and plan your workday dynamically. In this article, you can read more about how our designers organize their daily work.

Design teams typically have a weekly call to review work and give feedback to one another. Teams also have their Slack channels where they share in-progress work for feedback throughout the week. Design iterations get posted on P2, our main communication tool, for further feedback. Communication is oxygen at Automattic.

Within the Design Org we’ve implemented “Design Snaps”, where, every other week, each team posts their recent work. It’s a great way to understand what all teams are working on, and to recognize and celebrate contributions.

Each team has its own rituals. For example, some teams have product focused design critiques (weekly) and team-level critiques (weekly). We also promote async feedback, where people can share work in progress on Slack or P2 to get additional feedback.

In general, we have a very strong feedback culture where anyone can share their voice. In Design, we post iterations to P2 for our colleagues to provide feedback. The expectation is that you will give your teammates a fair amount of time, ideally within 24-48 hours, to review your work and provide feedback. There’s no expectation of receiving feedback immediately, as you would in a synchronous environment. The result is that feedback is meaningful and considered, not knee-jerk and reactive.

We’re improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all.

We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages.

We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.