```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2F25nTRtto2mm43kzG4qRK%2Ff7864bdb-7116-438b-b74c-15c6dae2d822.jpg?alt=media&token=977b3614-039a-4d12-bf93-4fd110b1cc36","id":"f7864bdb-7116-438b-b74c-15c6dae2d822","width":2372,"height":1581,"filename":"ARS_4286.JPG","type":"image/jpeg","caption":"","border":false},{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2F25nTRtto2mm43kzG4qRK%2Fef286c9b-22df-41de-b694-51ce14c7f16d.jpg?alt=media&token=868e6945-69d8-4772-81f3-410a06fa3d69","id":"ef286c9b-22df-41de-b694-51ce14c7f16d","width":1974,"height":1316,"filename":"ARS_4386.JPG","type":"image/jpeg","caption":"","border":false},{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2F25nTRtto2mm43kzG4qRK%2Fd590aa28-3f19-401e-ba6e-5e504b9aaa03.jpg?alt=media&token=b8e4ecb1-3587-449f-bdf1-91090a1aa528","id":"d590aa28-3f19-401e-ba6e-5e504b9aaa03","width":2216,"height":1477,"filename":"ARS_4394.JPG","type":"image/jpeg","caption":"","border":false},{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2F25nTRtto2mm43kzG4qRK%2F0dfe19d4-b4a7-45b8-8b8c-8846f1a7dde5.jpg?alt=media&token=74b67c24-36d6-43bf-ba44-cf7520f6eafb","id":"0dfe19d4-b4a7-45b8-8b8c-8846f1a7dde5","width":1138,"height":1707,"filename":"ARS_4398.JPG","type":"image/jpeg","caption":"","border":false}]}
```

124th Boston Marathon (Virtual)

### Overview

To celebrate the launch of a new iPhone and Apple's enthusiasm for augmented-reality (AR) experiences, the native mobile apps team added an item to our backlog to explore this further.

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FAh1HsIJYEgnZx27CD4xx%2Ff1533d85-4be9-42c8-9fdf-131fab0eca6f.png?alt=media&token=22417f46-101b-4d2c-9d17-76cf00b17917","id":"f1533d85-4be9-42c8-9fdf-131fab0eca6f","width":1920,"height":1200,"filename":"chewy_ar-1.png","type":"image/png","caption":"","border":false}]}
```

Months later, one of our UX researchers presented a data point that showed a sizable amount of customers started returns of pet furnishings due to the size being inaccurate or not measuring beforehand. \
\
The cost to return these back to Chewy mounted so we started this ticket.

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FAh1HsIJYEgnZx27CD4xx%2F0c6e8fb8-e9ac-4233-8622-f0eaffdc8524.png?alt=media&token=f43739e4-d59f-482b-ad3d-c5b7fe0f9b13","id":"0c6e8fb8-e9ac-4233-8622-f0eaffdc8524","width":1920,"height":1200,"filename":"chewy_ar-2_dark.png","type":"image/png","caption":"I created a \"how-to\" guide on getting started as well as tips for an audience that may be new to AR. ","border":false}]}
```

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FAh1HsIJYEgnZx27CD4xx%2Ffb9d7d24-25c3-47b7-a7b2-7f23929dad80.png?alt=media&token=77ec5c3b-b328-478a-8087-9ea0b00a954f","id":"fb9d7d24-25c3-47b7-a7b2-7f23929dad80","width":1920,"height":1200,"filename":"chewy_ar-3_dark.png","type":"image/png","caption":"I added a special ability to call up the various product sizes for reference from within view.","border":false}]}
```

I assisted in a dev effort spike and designed the experience across iPhone and iPad. \
\
I worked closely with a dedicated engineer and PM to build both a measuring experience and being able to place a dog bed in your space which I rendered in a combination of applications including SketchUp, Blender, and Xcode.

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FAh1HsIJYEgnZx27CD4xx%2F9e10e900-0889-4f8e-ab14-b69a30937628.png?alt=media&token=3d977ab5-80ea-4d39-bc75-1056b1489c26","id":"9e10e900-0889-4f8e-ab14-b69a30937628","width":1920,"height":1200,"filename":"chewy_ar-4_dark.png","type":"image/png","caption":"I learned new skills with multiple programs like SketchUp and Blender to sell this experience.","border":false}]}
```

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FAh1HsIJYEgnZx27CD4xx%2F6908e2bd-9f56-48d1-b28c-685d9eadce2d.png?alt=media&token=bf1e750d-0f36-4490-aace-08991262dbd3","id":"6908e2bd-9f56-48d1-b28c-685d9eadce2d","width":1920,"height":1200,"filename":"chewy_ar-5_dark.png","type":"image/png","caption":"I suggested making the button to get into the experience (at launch) prominent for the most-returned items. Pet furniture.","border":false}]}
```

### I honed my skills in...

* Collaborating directly with an iOS engineer daily

* Basic 3D modeling with Trimble SketchUp and Blender

* Sizing, lighting, shading & materials

* A now-archaic process converting .OBJ → .USDZ files via Terminal

* Using Xcode, iOS Simulator, and testing on my own device for proof of concept

### I faced challenges with...

* Determining which products are specifically best-suited for AR

* Getting dimensions just right for accuracy and being valuable to our customers’ experience

* Product looked into 3D capture firms but product availability and cost proved to be challenging

* Limited interest from leadership despite financial benefit

* Ultimately, a removal of these features altogether a few weeks after launch

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FAh1HsIJYEgnZx27CD4xx%2F540348c7-e417-4d59-a904-a41476a2c92a.png?alt=media&token=d8a42ec8-ec2e-40c6-b964-bb944a9d7f69","id":"540348c7-e417-4d59-a904-a41476a2c92a","width":1920,"height":1200,"filename":"chewy_ar-6_dark.png","type":"image/png","caption":"During the projects, I learned the critical importance of scale, built a box that adhered to real lighting conditions and poorly textured and painted the dog bed product.","border":false}]}
```

### Steps I would take if I could do it all over again

**Buy-in**\
Nothing is perfect, but the timing was right. I wasn’t in a position at the time to gain a seat at the table with the executives that would have seen the value in this feature and given us a green light to pursue it. \
\
**Conducted more research on the products we should’ve rendered**\
This was a fun exercise for me. I used SketchUp in the past for non-professional work, and to not only use this app, but to carry over the file into a dedicated 3D-modeling tool was very exciting.\
\
**Gotten a larger team together had we had the resources**\
While it was awesome to work alongside a talented iOS engineer, having more on the team would have made the spike much quicker to build so we could have used more time to refine the design and experience more.\
\
**Made an easter egg**\
Since Chewy is an online store, it would have been a fun idea to make a top-down store layout featuring our products in aisles and feature bays.   This would call-back to a bunch of live demos at Apple’s developer conferences and potentially could have brought us to both conversation and San Jose.

Measuring for success, and pet products

Mile 26 at the 123rd running of the Boston Athletic Association's Boston Marathon, wave 1 runners Norman Mininger (616) and Felix Moser (626) assist Evan Doucet (2551) with the very last 2 miles. Finish line in sight, these men ultimately decided to finish the race together. \
\
Connected only by their experience, they show true selflessness and bravery to put their own desires behind for the betterment of their fellow runner. It's a whirlwind of moments and emotions, each with their own story to tell: elite runners and past marathoners receiving deafening cheers from the crowd; runners looking for family instead of towards the finish; runners fixated solely on the finish line down Boylston Street; runners struggling to keep their own composure. Truly a spectacle.

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FdGBrWA47HCwqoRkT0FEs%2F827bae2f-e5ee-46fd-9c2f-0a0d1c5e91df.jpg?alt=media&token=e8743d28-ac6e-45f7-b848-3a735ff012e2","id":"827bae2f-e5ee-46fd-9c2f-0a0d1c5e91df","width":2521,"height":3615,"filename":"IMG_3791.jpg","type":"image/jpeg","caption":"My submission for Rally Point.","border":false},{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FdGBrWA47HCwqoRkT0FEs%2F0701b0f9-2833-4eaf-ae59-38cdbd8ca3c0.jpg?alt=media&token=7d2da8f5-a2d8-41df-895d-950e66d1ce86","id":"0701b0f9-2833-4eaf-ae59-38cdbd8ca3c0","width":4032,"height":3024,"filename":"IMG_3793.jpg","type":"image/jpeg","caption":"Rally Point gallery at Old North, May 23 2019.","border":false}]}
```

Rally Point

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FgtzxKHQafXPvB7llndqr%2Fd741d9ec-9beb-4835-8b02-fa0c202bfbf1.jpg?alt=media&token=9fb830e9-4ff0-4cd9-adf9-20d922fca968","id":"d741d9ec-9beb-4835-8b02-fa0c202bfbf1","width":3254,"height":4881,"filename":"ARS_4018.jpg","type":"image/jpeg","caption":"Steve Hewitt proudly holds his marathon singlet at the banks of the Charles River in Cambridge overlooking Boston.","border":false},{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FgtzxKHQafXPvB7llndqr%2Fde80d44d-ee7d-46f9-926a-0460698f0f04.jpg?alt=media&token=0b9b444e-dfdb-4464-a43d-e651377c8212","id":"de80d44d-ee7d-46f9-926a-0460698f0f04","width":3024,"height":4032,"filename":"IMG_4559.jpg","type":"image/jpeg","caption":"Printed photos in the Septermber 12, 2020 Boston Herald for Steve Hewitt's column.","border":false}]}
```

Photography for the 124th Boston Marathon (Virtual)

### **Overview**

For three and a half years and during a global pandemic, I was the solo design resource for the iOS native mobile app (NMA). I was also a go-to resource for anything mobile. My first responsibility when joining the team was to extend a design overhaul to all parts of the "happy path flow" (search/browse to checkout) for the Chewy app on iOS.

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FhtFjq68RqHfhINACk2pz%2F588b8160-8048-4a4d-b8dc-47196a0851d6.png?alt=media&token=1df9ab41-4694-4c0f-a3ba-97d9acbc563a","id":"588b8160-8048-4a4d-b8dc-47196a0851d6","width":1920,"height":1200,"filename":"chewy_nma-1_dark.png","type":"image/png","caption":"","border":false}]}
```

The first hurdle I faced was designing for a larger display. We were building a universal app which contrary to the tech enthusiasts was not as simple as checking a box in Xcode. This would allow our store to be optimized for both iPhone and iPad which only a couple years later would be forked off as iPadOS.

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FhtFjq68RqHfhINACk2pz%2Fcab4735e-edcc-4f2c-b318-bafc82bf4c3c.png?alt=media&token=3860df2c-aefb-4d7a-84be-ba26950f4340","id":"cab4735e-edcc-4f2c-b318-bafc82bf4c3c","width":1920,"height":1200,"filename":"chewy_nma-3_dark.png","type":"image/png","caption":"The newest iteration of the Chewy app for iOS and iPadOS, a universal app which I led design for and was shown live when Chewy went public on the NYSE.","border":false}]}
```

When I began work, I built a design system of existing components, standardized the type classes so we could support Dynamic Text resizing, reduced our color palette to the essentials, yet kept a few in reserve for future use, and reworked each InVision prototype that already existed.

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FhtFjq68RqHfhINACk2pz%2F4694f0b0-9b2a-419c-9aae-f28e15f4e690.png?alt=media&token=bc778c66-b3b1-40e2-aaa0-df0659783d5f","id":"4694f0b0-9b2a-419c-9aae-f28e15f4e690","width":1920,"height":1200,"filename":"chewy_nma-7_dark.png","type":"image/png","caption":"I conducted an audit and refinement phase of the color palette, typography, iconography, and visual effects to introduce dark mode with iOS 13.","border":false}]}
```

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FhtFjq68RqHfhINACk2pz%2F44d6193f-d99c-4066-90c8-0b01fad781c3.png?alt=media&token=d67fe05c-6743-41d5-a550-77a63f6c6f3a","id":"44d6193f-d99c-4066-90c8-0b01fad781c3","width":1920,"height":1200,"filename":"chewy_nma-5_dark.png","type":"image/png","caption":"I constructed precisely-crafted components adhering to confirmed styles and Human Interface Guidelines recommendations","border":false}]}
```

Since I worked on every part of the Chewy app, there are so many projects to list. Here are some that I really enjoyed building:

* API research and design of Pay

* Crafting a robust Filter/Sort feature

* Having fun with iMessage Stickers

* New business with eGift Cards

* Supporting customers with Text Chat

* Supporting Pharmacy launch with  Pet Profiles

A majority of these experiences still exist in the app that you can [download right now](https://apps.apple.com/us/app/chewy-where-pet-lovers-shop/id1149449468) with my existing design.

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FhtFjq68RqHfhINACk2pz%2Fa5ae19ab-3041-467e-a91c-e3285acf0a16.png?alt=media&token=5123f5b1-aa87-43e3-a73d-bce94933ce02","id":"a5ae19ab-3041-467e-a91c-e3285acf0a16","width":1920,"height":1200,"filename":"chewy_nma-9_dark.png","type":"image/png","caption":"I led approach, design, and technical implementation for Apple Pay across all Chewy platforms. Arguably the highest sought after feature our customers wanted for years.","border":false}]}
```

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FhtFjq68RqHfhINACk2pz%2F8490b662-c1c9-4774-9fa3-fe66df0efafe.png?alt=media&token=e845d3cb-fef7-466c-b77f-a44c32c72cb1","id":"8490b662-c1c9-4774-9fa3-fe66df0efafe","width":1920,"height":1200,"filename":"chewy_nma-2_dark.png","type":"image/png","caption":"I redesigned our sort & filter tool to give customers the ability to narrow down over 50,000 products we offered including medication.","border":false}]}
```

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FhtFjq68RqHfhINACk2pz%2F3ce6ed09-1bbe-40a5-a9c6-f53974f069bd.png?alt=media&token=e465a22b-9b31-4da4-8103-6e5f094da7c2","id":"3ce6ed09-1bbe-40a5-a9c6-f53974f069bd","width":1920,"height":1200,"filename":"chewy_nma-4_dark.png","type":"image/png","caption":"I worked with our iOS engineers to provide contextual hints about making selections.","border":false}]}
```

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FhtFjq68RqHfhINACk2pz%2F0c457284-588b-45c2-8c24-f5f848b26542.png?alt=media&token=5c0affe6-13fe-4475-a32b-bdf64bfd9a70","id":"0c457284-588b-45c2-8c24-f5f848b26542","width":1920,"height":1200,"filename":"chewy_nma-6_dark.png","type":"image/png","caption":"Chewy's first digital product, and one that used the entire design team to pull off. eGift Cards (and now also physical gift cards) became an overnight success.","border":false}]}
```

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FhtFjq68RqHfhINACk2pz%2F97e70945-2893-4771-a8a2-e635bc3b23d8.png?alt=media&token=c0f289b9-d0f4-4dd3-aa2a-f0ae235df611","id":"97e70945-2893-4771-a8a2-e635bc3b23d8","width":1920,"height":1200,"filename":"chewy_nma-8_dark.png","type":"image/png","caption":"I designed multiple iterations of pet profiles to support Pharmacy launch (medical and breed information) and recommendations (allergies, weight, etc.).","border":false}]}
```

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FpRY63WEAAxekNfxrqbKQgsbOzNm2%2FhtFjq68RqHfhINACk2pz%2Fad4fea77-179d-4a6e-b1c7-1c3a48e35899.png?alt=media&token=64d2b055-1ced-41ec-93a7-0857cbb9f20b","id":"ad4fea77-179d-4a6e-b1c7-1c3a48e35899","width":1920,"height":1200,"filename":"chewy_nma-10_dark.png","type":"image/png","caption":"Designed with a brand-illustrator on the team, I brought iMessage stickers to life with subtle animation. It serves no practical function except for delight and is a bit of an Easter egg.","border":false}]}
```

### **I particular enjoyed building skills in...**

* Presenting and selling to leadership.

* Working in two-week sprint-based working style (adjusting from waterfall)

* Close collaboration with Product and Engineering coworkers to complete the three-legged stool.

* Advanced prototyping with InVision (RIP); plus briefly Origami and Framer (from 2018).

* Deep research of new features both in design, but also in development lift of APIs available to the team and working with what we had.

* Supporting the team with a deep dive for App Privacy 'Nutritional Labels' for the required App Store change. Understanding what we collected and what we did not helped me continue to make informed design decisions.

* Apple Technologies and frameworks including: the Human Interface Guidelines, Universal app binary, Size classes & dynamic type, VoiceOver and Voice Control, Text recognition/OCR, Push Notification services, iMessage extensions, Dark Mode and theming with Asset Library, and Apple Pay.

### **Challenges faced**

* I was the only designer on this team responsible for the entirety of the store experience on a platform.

* Leadership and product owners often pointed to the apps as not being in 'parity' to the website experience.

* Quarterly goals and shifting initiatives as new business came online always proved difficult to manage.

* Designing in lock-step with my closest design ally, our Android designer, to build features at the same time on unique platforms.

* Needing to bring so much more proof and research to the table to validate and defend my design decisions.

* Management changes, a shift in core values and evolving design/research team culture.

A better, more universal app experience

Product Designer Developer

Winner: Education Marketing

In 2017, iFactory won the Education Marketing award at the 21st annual MITX Awards in Boston for work done for Bennington College. As a lead designer of this project, I accepted this award alongside others on my team.

A photo I captured at the 123rd Running of the Boston Marathon was selected and proudly displayed as part of this exhibition. Presented in partnership with the Photographic Resource Center, Rally Point served as Old North’s first foray into photography.

Rally Point: Bravery + Action

Photographs I took of Steve Hewitt were printed in the Boston Herald ahead of the 124th Boston Marathon (Virtual Marathon).

Hewitt: Why I’m running the virtual Boston Marathon, and finishing what I started

Bennington College

Part design overall, part complete re-write. The universal app project touched every part of the app to improve user experience, accessibility, and speed across both iPhone and for the first time, iPad.

Reorganized for Innovation — A State-of-the-art Shopping Experience for your iPhone and iPad

Universal iOS App

I began our journey into rebuilding the caregiver experience to be more performant, intentional, and approachable for users of all ages and abilities for both mobile and desktop via a progressive web app.

A New Beginning — Rewriting Vela as a Progressive Web App

Care App Rewrite

Baker Library (Harvard Business School)

It's hard to overstate how much our customers wanted this feature since the launch of our iPhone app. After three full revisions over 2 years, constant iteration, and collaboration with our friends in Cupertino, Apple Pay was unleashed.

Double-Click to Pay — Shipping Apple Pay across Chewy

Apple Pay

In a little under 2 months, we built a new feature to allow our care coaches to translate an incoming message so that they are able to provide the best care securely; all without the use of outside services.

Secured Line — Translating Caregiver Messages

Pro Chat Translations

I informed and helped build Chewy's second native app which was non-customer facing. Originally described as a prescription inventory manager and approval system for vets, the project was released for iOS as Practice Hub by Chewy Health following my departure.

'Re: Chewy for Vets' — Revolutionizing the Vet Approval Process with a Sleek and Modern Approach

Vets App

Rutgers NCAS Re-Design

As the lead designer at Seniorlink, I carefully crafting a new design system direction for the widest set of users and abilities focusing on oversized UI elements, accessibility, and simplicity. This app, originally called Vela is now the base design implemented in the new app experience, CareForth App.

Ventoso 2.0 — The most inclusive-designed design system

Design Systems

One of our most requested products delivered with a herculean effort. Continues to evolve and now is available for local shelters to request from customers.

Austin Sent You an eGift Card! — Shipping Chewy's First Digital Product

eGift Cards

Bundled with our app, little animated stickers are available in Messages and FaceTime to stick onto conversations or react with. Dogs and Cats at multiple angles were designed with the help of one of our brand designers.

iMessage Stickers

Over 2.5 years, I built three design systems. Chewy was also one of the first eCommerce apps to launch an updated app for iOS 13 and the system-wide dark mode. As part of this project, I had a chance to work very closely with our developers to plan and execute this update so when our customers used our app, it just worked.

A Solid Foundation — Accelerating Time with Modular Components in Sketch and Swift

To celebrate the launch of a new iPhone and Apple's enthusiasm for augmented-reality (AR) experiences, the native mobile apps team added an item to our backlog to explore this further.

LaMaitre Corporate Re-Design

Tacoma Community College

For a few months, I collaborated with a design collegue to provide user experience best practices, mobile optimizations, and wholly new experiences for GameStop.com

Power to the Players — GameStop

GameStop

I volunteered for the 124th, 125th and soon 126th B.A.A Boston Marathon. In 2020, I provided some much needed encouragement, photography, and fundraising help to runners. 

Ever since, I have volunteered on Patriots day to hand out energy gels ahead of Heartbreak Hill at Mile 17 with the Wicked Running club.

Volunteer (Marathon)

I am building a studio with my business partner, Adam Nelsen. As his first hire, I am leading a few of our most important accounts as the lead product designer. I have also been working in the background on our web site and portfolio of past work. We’re a great fit for well-funded startups & challenger brands and on projects like native or progressive web apps, marketing sites, design systems, and more.

Lead Product Designer & Partner

At iFactory, I worked on 80+ projects across higher education, publishing, healthcare and non-profits as an interactive designer from art direction to implementation. I loved having an opportunity to explore new technologies, operations, and chances to meet with our client partners to present work and lead discussions.

iFactory — An Overview

Interactive Designer

At Chewy, I designed and maintained the end-to-end native customer experience of the iOS and iPadOS apps. I built extensive design systems from scratch, a developer-handoff framework through Zeplin, over 150 prototypes (for iPhone and iPad) and even committed some of my own code.

Chewy — An Overview

Product Designer, Mobile Apps

At Seniorlink, I conducted research, tested, and designed accessible web and native interfaces for family caregivers and care professionals. As the lead designer, I explored new opportunities we had to update our existing experience across all channels by planning a complete design system overhaul, progressive web app, and scaling operations for our caregiver collaboration app, Vela and the professional interface that powered it.

Austin Soares

2023

2021