Full time
Healthcare benefits
Unlimited PTO
Mental health support
Wellness reimbursement
Flexible schedules
Tracy Chen
Kiran Patel
Vanessa Bahk

As we scale the studio, we’re looking for a key figure who will work directly with the CEO to maintain our client relationships, manage new business, organize our timelines and optimize our team for fun.

What you'll do

  • Work directly with the CEO on managing people, resources and projects.

  • Act as the main point of contact for the CEO and manage various arrangements.

  • Create and sustain strong, positive relationships with clients and our designers.

  • Communicate directly with clients, establishing key relationships and play a role in converting our deals.

  • Work on special projects at The Lab and ensure that our resources are managed appropriately for a high level of execution.

  • Conduct research for strategic conversations internally or with clients.

  • Play a key role in scaling our culture at the studio.

  • Identify areas of opportunity to improve the efficiencies of operations.

  • Co-ordinate, arrange and oversee our event planning processes.
    Be seen as an influential trusted advisor to the team and clients

Who you are

  • Excellent at communication and strong at building connections with people

  • Display a high level of emotional maturity and awareness, utilizing multiple styles of communication and influence to come to the best result for our clients and team, with clarity and efficiency

  • Strategic and systems thinker. You think creatively to solve problems that work at scale.

  • Ability to identify, execute and win new business opportunities.

  • Have creative experience or personally involved in creative fields.

  • Detail-oriented, well organized, flexible, and have great time-management skills.

  • You thrive in places that give you agency, taking initiative to always think of new opportunities.

  • You’re fun to be around.

Bonuses to have

  • You have a strong understanding of pop culture and social media (Twitter, TikTok and IG)

  • You have a good sense of humour