About
Stephen specialises in UX strategy and digital transformation for Fortune 500 companies
A Strategic Design Lead, specialising in UX strategy, he creates exceptional user experiences while helping companies envision a sustainable future.
Side Projects
Creative industries are often challenging. Working with creatives and innovators, Stephen has ideated ways to remove mental health stigma in the workplace and encourages each of us to communicate in a more vulnerable way.
Work Experience
Design Strategy & Client lead for Tier 1 clients across EMEA and UK, with a focus on digital transformation, sustainability impact, venture building & innovative design.
-
Worked across AKQA's European network, consulting global clients on strategic design, product design & UX direction
-
Main clients Colgate, Dr Oetker, Stena Recycling, GORE-TEX, IWC, Nike
-
Led an innovation hub team to explore Colgate's smart & connected dental care offerings, testing concepts in real-world environments and social media for data-driven recommendations and pricing models
-
Facilitated and aligned stakeholders, while leading design sprints and user testing, to identify digital opportunities and reposition Dr Oetker as a modern, sustainable brand within its 6 key markets
-
Developed a 10-year digital vision and identified opportunity areas within the sustainability & recycling sector, while prototyping and testing an MVP digital product with customers
-
UX design and user validation for MINI'S subscription offering, applying service design and digital strategy methodology
-
Coordinated a team of 12 Strategists spanning 6 markets to develop a global brand campaign and uncover service opportunities across the GORE-TEX consumer journey
-
With a BSc degree in Multimedia design and experience as a freelance front- end developer for 5 years, Stephen understands the importance of user-friendly interfaces, data-based decisions and the use of web analytics.
With an approach is to learn–fast, Stephen applies this experience to prototype, validate or disprove targeted assumptions across the consumer journey, identify the value held for end users, and determine any requirements for a business proposition and future-planning blueprint.
Education
Graduated with Distinction
Graduated with upper second-class honours (2:1)