About
Restaurant worker turned product designer delivering experiences that enhance decisions to our target guests for better conversions.
Work Experience
Designed and developed a new web menu with a QR code to increase profit by 30% by helping our customers make better decisions.
Generated a working kitchen system that increased the productivity by 40% by adopting to the new menu system.
Reduced the time it takes to order from customers by ~13 minutes by training employees to adopt to the new menu.
Developed an efficient method to improve the internal working process that increased the order accuracy by 30%.
Worked on creating internal design assets with the team.
Designed the initial restaurant experience that penetrated the market by creating a unique journey for our customers.
Created new menus, brochures, and posters for small businesses.
Improvised student associations with the cafe to increase the profit by 30% annually by hosting events that attracted new customers.
Education
KSU (Korean Student Union)
-
Led a team of 12 members to create design assets and videos for the organization.
-
Hosted events with 500 attendees.