Michael Mutethia

Michael Mutethia

Product Designer @ KOKO Networks

About

I am a product designer with 6+ years experience and currently working to reimagine the onboarding experience for agents at KOKO Networks with the goal of making the process 60% faster.

Previously I designed the operating system for 100,000+ merchants in Africa by Marketforce.

Contact

Email
LinkedIn

Work Experience

2023 — Now
Kenya

  • I spearheaded a user research project involving interviews and observations to define key personas for the channel squad product and engineering teams. This initiative provided clarity for design and development strategies, leading to targeted feature improvements and a well-defined product roadmap for 2024.

  • I designed & tested a user interface prototype that displayed the totaliser value required for our fuel points. This new interface was critical to the timely issuance of the necessary license renewals by regulatory bodies.

2022 — 2023
Kenya

  • Designed the 1st version of RejaReja which was critical in attracting $40M+ in funding to scale the team and product

  • Collaborated with IDEO to plan a user research activity in Uganda on RejaReja wallet adoption that was critical in defining the product vision for RejaReja in Uganda

  • Worked directly with the CEO to design Marketforce’s investor pitch decks and materials that were key in acquiring and maintaining investor relationships

  • Designed and managed the implementation of RejaReja’s Design System to improve product consistency across mobile and web interfaces as well as make design to development handoff more efficient

  • Collaborated with Head of Product and HR to identify, interview and recruit new members of the design team

2019 — 2022
Kenya

  • Designed the 1st version of BOOKKEEPA™ App as well as recruited and managed the product team. BOOKKEEPA™ now has more that 100,000+ downloads on Google PlayStore and is completely self funded

  • Collaborated with the Head of Web at UNEP to conceptualise different digital experiences, most notably, the design of Becoming Generation Restoration and the UNEP website navigation which see traffic of more than 500,000+ people worldwide

  • Collaborated with the ViuTravel team at Royal Media Services to design and test the landing page of ViuTravel

2017 — 2018
Kenya
2016 — 2017
Kenya

Volunteering

2012 — 2015
Graphic Designer at CHE East Africa

  • Redesigned the CHE logo and brand guidelines to improve consistency across their donor materials

  • Managed the printing and delivery of brand merchandise critical in different humanitarian efforts led by CHE East Africa

Education

2011 — 2015
Kenya