About
I’m a creative technologist with expertise in human-centered design, experience design, and service design.
I foster collaboration and growth by combining design thinking methods, one-on-one coaching, and workshop development to help individuals and teams thrive in a rapidly evolving workplace.
Helping people adapt and seize new opportunities is what I truly enjoy most.
Work Experience
2019 — Now
Hoboken, NJ
2018 — 2019
Head of Service Design at Twitter
San Francisco, CA
2016 — 2018
Service Designer at Google (Hardware)
Mountain View, CA
2016 — 2016
Customer Experience Designer at Google (ATAP)
Mountain View, CA
2015 — 2015
Marketing Producer at MLB (Texas Rangers)
New York, NY
2014 — 2015
Marketing Manager at HarperCollins Publishers
New York, NY
Education
2023 — Now
Master's degree (M.L.E.R) in Industrial Relations at Rutgers University
New Brunswick, NJ
Certificate in Leadership an Organizational Change
Bachelor of Science (B.S.) in Industrial Relations at Rutgers University
Grade: 4.0 (Summa cum laude)
Associate in Science (A.S.) in Computer Science at Hudson County Community College
Certifications
2017 — 2021
Certified Customer Experience Professional (CCXP) from Customer Experience Professionals Association (CXPA)
Credential ID 000-628
Contact
Farcaster
epr
Twitter
LinkedIn
Email