About
As a Product Designer with a curious spirit, I've spent 5+ years actively engaging communities and managing projects in non-profit and digital agency settings. My design philosophy revolves around putting people first, which is why I love collaborating with diverse teams and weaving inclusivity into every aspect of the process. As a strategic thinker, I thrive on transforming abstract concepts into creative design solutions that achieve business objectives while exceeding user expectations.
Projects
Developing a progressive web app to cut operational costs and improve user satisfaction of the digital catalog
Connecting women with providers they'll want to stick with
Work Experience
Hired to redesign the online catalog experience for the 6th largest U.S. library system serving 2.7M residents.
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Collaborate closely with web developer to troubleshoot potential development issues, ensuring smooth implementation of designs within library constraints
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Analyze previous UX research to identify areas of overlap and develop a targeted research plan to minimize repetition and identify critical new user needs and pain points in navigating the digital catalog
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Led a comprehensive project discovery phase to uncover key product context, library constraints, requirements, and unmet needs
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Iteratively optimized wireframes and prototype interactions based on stakeholder and user feedback
Provided product strategy and design services for this community & education-centered startup via Tech Fleet DAO Apprenticeship.
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Clarified product vision for cross-functional teams by transforming high-level goals into actionable user stories, ensuring alignment with business needs and user expectations
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Designed a visual diagram of TMV’s tech stack to spark discussion and analysis, leading the team to a more nuanced grasp of the client’s challenges and opportunities
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Initiated deeper research into alternative platform options based on client business needs and capacity limitations;
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Presented tailored recommendations, securing a platform that met 90% of client needs within budget, allowing for future scalability
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Collaborated with UX Writing/Content Design team to overhaul TMV’s brand guidelines
Provided research and design services for an up and coming small business via Tech Fleet DAO Apprenticeship.
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Collaborated with a cross-functional agile team to complete a competitive analysis, create user flows, and design low- and high-fidelity wireframes for an upcoming C2C food-sharing app aimed at reducing food waste
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Partnered with UX Research to plan, execute, and analyze usability testing and interview results
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Presented design work to client and made revisions based on feedback
Supported delivery of product design and development projects for this full-service design and technology agency.
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Collaborating closely with design team to translate client feedback into actionable changes, leading to faster client approval and fewer design revisions
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Streamlined sprint planning by refining product backlog, updating feature development status, and liaising with clients
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Led 10+ user interviews and synthesized feedback into insights to inform product design and development
Earned two promotions for this urban planning, design, and community development nonprofit.
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Spearheaded a website project with designers and developers, creating a resource hub for Black-owned businesses in NYC
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Distilled stakeholder interviews into actionable framework for equitable code enforcement in New York State; Mapped strengths/weaknesses/equity gaps, developed equity-centered principles, and identified best practices (in/out-of-state) for increased engagement & fairness
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Authored & co-designed a 40-page visual report for Brooklyn Public Library-New Lots Branch redesign; Report synthesized data, user feedback & national case studies to recommend impactful design & programming solutions
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Championed inclusive design through engaging workshops & interactive tools; Led 50+ sessions with stakeholders & community members, leveraging Adobe InDesign & Illustrator to create impactful tools & facilitate feedback