About
I am a versatile tech professional with experience as a Site Reliability Engineer, sysadmin, and part-time freelance web designer. My current role involves maintaining efficient and reliable system operations, bridging development and operations teams. As a freelance web designer, I create user-friendly websites, focusing on front-end development and UI/UX design. My background as a sysadmin provided me with strong IT management skills. Additionally, I occasionally write about tech topics on my blog, sharing insights and expertise.
Work Experience
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Ensure Reliability: Implement monitoring, logging, and alerting systems to ensure application and infrastructure reliability and performance.
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Automate Processes: Develop and maintain automation scripts and tools for CI/CD pipelines, infrastructure provisioning, and configuration management.
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Collaborate Across Teams: Work with development, operations, and other teams to improve software development, deployment, and system operations practices.
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Implement System Upgrades: Plan and execute system updates, patches, and upgrades to ensure IT infrastructure remains current and performs efficiently.
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Create User-Friendly Websites: Design and develop visually appealing, responsive websites that enhance user experience.
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UI/UX Design: Apply UI/UX principles to create intuitive and engaging website layouts and interactions.
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Manage IT Infrastructure: Oversee and maintain servers, networks, and systems, ensuring their optimal performance and security.
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Troubleshoot Issues: Diagnose and resolve hardware, software, and network problems promptly to minimize downtime and maintain service continuity.
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Ensure Security: Implement and manage security measures, such as firewalls, antivirus software, and access controls, to protect IT infrastructure from threats and vulnerabilities.
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Maintain System Health: Monitor and manage server performance, backups, and updates to ensure stable and secure IT operations.
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Resolve User Issues: Provide prompt assistance and troubleshooting for hardware, software, and network problems, ensuring minimal disruption for users.
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Document Solutions: Maintain detailed records of support requests and solutions to improve knowledge base and streamline future troubleshooting.
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Maintain System Health: Administer and optimize servers, networks, and applications to ensure reliable performance and uptime.
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Resolve User Issues: Provide timely and effective solutions to technical problems, ensuring users receive clear guidance and support.
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Document and Train: Create detailed documentation and training materials to help users understand and troubleshoot common technical issues independently.