About
Experienced Cyber Security Analyst. Passionate about security, design, productivity, and staying ahead of emerging tech trends. Highly proficient in client management, security analysis, agile project management, leadership, prioritization of product goals, communication, critical-thinking, and problem-solving. Gained through working in managed services, financial services, and manufacturing industries. Committed to delivering innovative solutions and ensuring optimal cyber defense. Seeking opportunities to leverage my expertise in cyber security and transition into a product-focused role to drive tangible results and enhance user experiences.
Work Experience
• Founding member at design firm startup, established roadmapping and project management software (ClickUp, Jira)
• Implemented Scrum methodologies for the design team, enabling efficient development and delivery of client products
• Communicated effectively with clients and stakeholders to ensure seamless collaboration and alignment
• Defined and tracked key performance indicators (KPIs) for projects to ensure their success and meet business goals
• Translated client wants, requirements, and priorities into actionable roadmaps for development and delivery
• Collaborated with design team to deliver and drive features
• Analyzed the impact of delivered product features and defined success metrics to measure their effectiveness
• Ran Agile ceremonies including sprint retrospective, review, and daily scrum to improve sprint performance
• Managed, directed, and lead Cyber Team with 30+ clients
• Lead projects and operations with cross functional teams to deliver/enhance Cyber Services
• Spearheaded training program/projects responsible for creating and delivering Cyber Security Awareness Training to all Cyber clients
• Deployed and maintained cyber tools for all clients (Anti-Virus, IDS/IPS, MDR, Vuln Scanning)
• Analyzed data sourced from cyber tools/systems to catch, identify, and patch vulnerabilities
• Rapidly responded to cyber incidents and worked with MSP techs to prevent exploits of client networks
• Improved client satisfaction through regular communication and accurate/insightful cyber reports
• Collected evidence and documented results for external compliance audits/security questionnaires
• Proactively audited and analyzed client networks and environments on a regular basis
• Acted as main point of contact for all security related inquiries for all MSP clients
• Managed the development of ”IntrepidAgent V1.0”, an IP camera polling and management system
• Successfully accomplished project goals within the established scope and delivered all client requirements
• Oversaw daily scrum meetings/retrospectives and managed the prioritization of product backlog items/tasks
• Proactively engaged stakeholders by addressing concerns, soliciting feedback, and incorporating their input into project decisions