Aletheia Delivre
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Aletheia Delivre

Manager, Design Ops in Calgary, Alberta, she/her

Always on the lookout for Designerly folks to build community with!

A year ago

About

Generalist creative obsessed with designing the human components of design teams and systems. Forever going on about amplifying the hidden work of Design Ops. Currently at Zapier.

Contact

Website
LinkedIn
Twitter

Work Experience

2023 — Now
Manager, Design Operations at Zapier

Building and leading the Design Ops team for brand studio and product design at Zapier.

2022 — 2023
Design Ops Program Manager at Ceridian

Improving the quality of design processes, rituals, tools and community for an interdisciplinary design team of ~60.

Building a partnership-focused operating model for Everest design system, driving adoption efforts and managing horizontal programming.

2021 — 2022
Design Manager at Government of Canada

Leading and scaling a new design team in the Canadian federal government.

Stewarding the research and design of a new integrated learning platform serving 300,000 federal public servants.

2020 — 2022
Service Designer at AlphaPlus

Championing design-led change to increase organizational resilience in the adult literacy service model.

2019 — 2020
Innovation and Design Consultant at Alcimed
Paris

Providing strategic advice and designing innovative business models for public sector organizations across Europe.

2018 — 2019
Researcher and Designer at UNESCO
Paris

Leading research and design into Sustainable Development Goals agenda and Education 2030 across 4 cities in France.

Speaking

2021

In this Technology in Human Services podcast episode, Marco Campana chats with Aletheia Délivré about service and human centred design. She is currently a Design Manager with the Government of Canada and an Organizational Development consultant doing service design at AlphaPlus, an Ontario nonprofit that helps adult literacy education professionals to incorporate digital technology in their work.

2020

On this episode, Dr. Will zooms in Aletheia Délivré, and chats about her experiences as a consultant. They also get into the different types of consultants and the work they do.

Education

2021 — 2022
Product Management at Brainstation
2020 — 2020
User Experience Design at Brainstation
2017 — 2018
Master of Political Science at Université de Strasbourg
Strasbourg, France
2016 — 2018
Master of International Affairs at York University
Toronto, Canada
2007 — 2011
Bachelor of Science at University of Waterloo
Waterloo, Canada

Side Projects

2022

With a user-friendly, interactive interface, EdVis makes learning assessment data easy to understand for education actors so that they can target policy action. Users can visualize learning outcomes by province and link baseline data with factors that influence learning outcomes.

2022

A new digital publication sharing thoughts on design process and design leadership.

2013

A 5-part television series featuring science in everyday life.