Aide builds tools to help teams get more done. Starting with customer support, we are able to surface useful information, save time with API integrations and give teams a bird's eye view of incoming requests.

We build and deploy machine learning systems for useful business applications.

Exploring venture capital. Mostly talked to founders and organized events.

Worked on a few projects at various startups: including redesigning Column (column.us)'s entire landing page.

Selected many of the vendors and tools we used (legal, accounting) and solved operational problems, like how to send shoes to a customer for at home try-on. I also worked on customer experience, meeting with our users and collecting feedback.

Worked on infrastructure, customer support, sales, and onboarding users. I also helped shape product development by collecting feedback and considering solutions to issues our users faced and helped design the product.

Worked on sales and operations. Increased conversions by ~30% resulting in thousands of dollars of additional revenue. By moving our codebase from Heroku to AWS and adding a caching layer, I decreased page load times by 300%. Also setup our payroll system and co-ordinated our technicians for highly efficient service.

During my time as a co-op student, I worked on security and infrastructure projects. I implemented application vulnerability scanning in our CI/CD system and helped to manage team identities by setting the team up with a password manager and teaching them about security best practices.

Helped to design, build and conduct interviews to build a useful resource for those interested in immigrating to start a startup.