Aide

Aide

aide.com
Onsite or remote
Waterloo, CA
Elevate one another
Seek the truth
Fight for simplicity
Treat people right
Challenging the status-quo
Meaningful work

What is your team mission?

Our mission is to augment human work with machine intelligence. Tools augment our capacity to create — however, they can also be a limiting factor in maximizing efficiency. We're looking to build and design tools to unleash the full potential of human ability and creativity by better interpreting and catalyzing human intent into output — not only through better models but also through better interfaces.

Introduce us to your team

We're a group of designers and engineers who have been working on automating customer support. We started our work by conducting research from first-principles and asking the important questions:

How can we most effectively help agents resolve customer issues? And how can we help team leads and executives understand and visualize what's going on in their support organization?

We then started designing an experience to augment support agents, visualize issue types, and creating relevant automations.

Share the last meme from the team chat