I lead the global content design discipline at HubSpot. I'm a Webby Award-winning designer and keynote speaker who’s built and led design and content teams at Facebook, Intercom, IBM, REI, and The Nature Conservancy.
Contact
Work Experience
Writing
I wrote the sections of the 2024 report covering:
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Benchmarking highlights
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The economy and job market
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Our purpose and focus
The Content Design Manifesto states who we are, what we do, what we believe, and where we’re headed. Facilitated by Torrey Podmajersky and written by a group of 14 global content design leaders.
If you’ve got the time and are on a tight budget, these options can help you make more progress, more quickly when you're breaking into content design.
Applying for content design roles and trying to craft the perfect portfolio? We're here for you (with a reminder that perfection isn't the answer).
If you’re a design leader struggling to come up with job levels, expectations, and career paths, this post will help you get started.
Men like me go through life on Easy Mode. But we can’t sit out the fight for gender equity in the Design industry.
We know it’s hard to apply and interview for a new job. So if you’re considering a design job at Intercom, we won’t make it harder by forcing you to read our minds or guess about what we value. Instead, we’ll tell you exactly what we look for – and why it matters to us.
I studied the first screen of 25 popular iOS apps to determine how much text they use. The results shows us the value of taking a principled approach to writing text for mobile apps – because product design is still all about the words.
Speaking
Features
Volunteering
The UX Design Institute's advisory council consists of technology industry employers, design leaders, and recruiters who oversee course development, making sure they’re current and focused on the UX skills employers need most.
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Completed 100+ mentoring sessions
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A top 50 mentors in Content Design
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A top 10% manager mentors
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Rated highly for communication, problem solving, subject knowledge, and more by mentees
Pay equity advisors for 81cents support women, BIPOC, and other marginalized people through tough negotiations and career conversations by providing data, validation, and confidence.
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Lived as an active member of a remote village community in Burkina Faso, West Africa
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Spoke French and two local languages while conducting public health work
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Helped diverse village communities assess health needs, learn how to avoid endemic disease
Side Projects
This is the only DesignOps industry report with benchmarks and year-over-year insights. This year’s report offers a global perspective of DesignOps from 338 people in 34 countries and territories. It delivers year-over-year insights into the state of the DesignOps practice, people, tools and more.
The 2023 DesignOps Benchmarking Report is the de-facto industry benchmarking report of DesignOps. It delivers insights into the state of the practice, people, and tools of design operations teams around the world.