
About
Widely skilled designer and digital strategist, specialising in human centred design, with 10+ years proven experience delivering digital solutions in public, private, and non-profit sectors.
Case studies of my most notable projects below.
For complete work history, visit my LinkedIn.
Projects
Designing a digital-front door for Singapore citizen services and border transactions
Web content design for an Australian government service which protects the integrity of education for international students
Relaunching the National Carers Week website
Development of a clean and modernised brokerage portal UI for insurance agents
A comprehensive research study of how employees use digital workplace tools in a multi-organisation intranet environment
Design of a new claims process for the Child Care Subsidy package, replacing old child care rebate & benefit packages
Adaptation of an Apple-centric video streaming experience to multiple mobile, tablet, web, & TV platforms
Launching new on-demand entertainment offerings as add-ons to Optus' product catalogue.
The MyAccount area I designed for managing entertainment subscriptions is still in-place today, and is now known as 'Optus SubHub'.
Design of a groundbreaking industry-first cardless, wearable & mobile NFC payments app
Relaunching the QPAC website to provide a more modern and premium web experience