About
Highly skilled UX Designer with 5 years of experience in designing user-centered digital products. Proficient in conducting user research, creating wireframes, prototypes, and high-fidelity designs, and collaborating with cross-functional teams to deliver seamless user experiences. Strong focus on user testing, design thinking, and accessibility to enhance user satisfaction and drive business success.
Work Experience
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Led UX design for a SaaS airport operations management tool, improving usability and increasing satisfaction improvement by 43%.
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Conducted user research through interviews, surveys, and usability testing, gathering valuable insights that drove design decisions.
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Collaborated with product managers, developers, and stakeholders to ensure designs were aligned with business goals, reducing functional issues by 24% and user experience debt by 25%.
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Led the design solution for Singapore’s Ministry of Health, worked with developers to implement responsive designs across devices, maintaining brand consistency and ensuring scalability.
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Facilitated design workshops with stakeholders to gather feedback and iterate on designs.
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Collaborated with cross-functional teams on diverse public and private sector projects, encompassing e-commerce platforms, and fin-tech systems.
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Designed and optimised user interfaces for mobile and web applications to ensure consistency and improve user satisfaction.
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Developed low and high-fidelity wireframes, prototypes, and interactive mock-ups using Figma and Adobe XD to communicate design concepts.
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Ensured accessibility compliance (WCAG 2.1) for all designs, enhancing user experience for all users.
Education
Certifications
Agile Meets Design Thinking an online non-credit course authorized by University of Virginia and offered through Coursera
Foundations of Project Management an online non-credit course authorized by Google and offered through Coursera