Led the research on retrospective impact measurement of Data4Life’s symptom tracker and COVID test result app. Did secondary research, data cleaning and created mock-ups for the impact page on the web app

Did research on content as a retention tool for recruiting participants in vaccine effectiveness study. This project culminated with designing multiple landing pages and facebook ads for recruiting participants

Managed 200+ technical support queries involving data wrangling and customer onboarding. Increased customer satisfaction by 50%

Streamlined the process of publishing content and decreasing response times to Twitter and LinkedIn queries .Improved LinkedIn presence by 70%

Wrote customer success stories, blog posts and technical articles. Optimized written training materials and reduced communications’ team workload by 25%

updated website, blog and created content for various social media channels (LinkedIn, Twitter)

managed a small team of freelance writers, implemented new marketing campaigns and prepared monthly marketing reports on the results of those campaigns

wrote and edited blog posts related to advances in neuroscience and cool neurotech aimed at general audience

offered by Cole Mercer & Evan Kimbrell. I did it because I was working alongside product team at Data4Life and it seemed like a useful thing to learn