Zac Ray
🔎

Zac Ray

Senior Product Designer in San Francisco, CA, he/him/his

I'm currently looking for full-time opportunities in the Bay Area or remote!

2 years ago

About

Looking for my next opportunity!

Senior-level UX Product Designer

15+ years of design and 7+ years of end-to-end B2B SaaS startup experience

Contact

LinkedIn

Side Projects

2022
  • Developed a lightweight design system with scalable UI components, branding assets, and flexible email templates

  • Provided product and design strategy for a new customer-facing application

  • Created a cohesive user experience by designing and composing multiple screens and workflows

Work Experience

2022 — 2022
Remote
  • Led the redesign of internal tools to improve shipment monitoring and reduce triage times for CX

  • Conducted user research to understand how CX and Legal interact with internal tools, identifying opportunities to enhance the user experience

  • Simplified the main shipping workflow to a single-page UX, requiring fewer clicks and decisions from users

  • Curated a backlog of quick fixes and design debt, prioritizing items based on their UX and business impact

2021 — 2022
Remote
  • Delivered V1 of the new Orders product, a key milestone towards realizing the "Movement by Project44" vision

  • Validated critical UX and data requirements for Fortune 100 & 500 customers through research, design, and testing

  • Increased WAU by 100% after extensive testing and iterations, onboarding 100+ new user accounts in the process

  • Worked with data scientists and engineers to decode complex datasets, translating insights into an intuitive UI

  • Championed the importance of design standards, unifying PMs and engineers to implement them across teams

  • Participated in cross-functional critiques and retrospectives to improve design, product, and engineering processes

  • Mentored and coached new hires, helping them quickly become productive in their role

2019 — 2021
San Francisco, CA

🤝 Acquired by project44 in May 2021

  • Launched Associated References, accounting for 24% of clicks on entity pages and achieving a 30% QOQ increase
  • Owned end-to-end product lifecycles from discovery to launch, leading major feature and product releases
  • Maintained and built design system components and partnered with engineering to create Storybook instances
  • Collaborated with data scientists to leverage multiple datasets and drive user-centric UI/UX decisions
  • Ensured launches, walk-throughs, and customer sessions were socialized, maximizing stakeholder value
2018 — 2019
San Francisco

🤝 Acquired by Workday in November 2019

  • Transformed siloed products into a unified product suite, ensuring a seamless UI/UX across the board

  • Designed personalized dashboards and QBRs for the Supplier Management initiative, enabling streamlined reviews and transparent customer-supplier relationships

  • Partnered with leadership, providing strategic insights and guidance to shape new and existing products

  • Mentored and trained designers, instilling industry knowledge and cultivating their ability to create impact

2017 — 2018
San Francisco, CA
  • Crafted end-to-end SaaS tools to streamline procurement workflows and make better business decisions
  • Led design and research for a suite of integrated procurement tools, driving seamless UX across Contracts, Supplier Performance Reviews, and Savings Tracking
  • Owned design for Contracts which was the company’s most popular add-on, accounting for ~25% of ARR
  • Collaborated with PMs, CX, Engineering, and QA to deliver a seamless experience aligned with the roadmap
  • Wrote requirements that translated the product vision and ideal experience into technical specifications that could be easily understood and implemented by Engineering and QA teams
  • Conducted sessions that led to research-driven updates, delighted customers, and real-world value
2016 — 2017
Oakland, CA
  • Produced wireframes and prototypes for innovative native ads that catered to top-tier advertisers and brands

  • Laid out and designed interfaces and experiences for proprietary internal tools, applications, and programs

  • Defined information architecture for internal applications and programs, driving successful product overhauls

  • Crafted exclusive Pandora custom content stations, which boosted engagement and platform growth

2015 — 2016
2012 — 2015

Awards

2012

SF MusicTech Summit T-shirt Design

2011

Collateral Material – Special Event Invitation

2011

Collateral Material – Special Event Announcements

2011

Elements of Advertising – Photography Digitally Enhanced

2011
2005

Queens of the Stone Age (Music Genre: Alternative) Poster Design Finalist