Yutong Chen
🗯️

Yutong Chen

Product Designer in San Francisco Bay Area, She/her

Brainstorming

5 months ago

Work Experience

2024 — Now
Product Designer at WindBorne Systems Inc.
Palo Alto, CA
2024 — 2024
HCI Researcher at eHeart Lab, CMU HCII
Pittsburgh, CA
  • Co-designed a conversational agent leveraging psychological principles to promote mental wellbeing, co-authored poster accepted for presentation at ACM CUI 2024.

  • Led 100+ user sessions on emotional effects of AI voice technology error messages for harm mitigation, employing mixed methods research to uncover key user insights from qualitative and quantitative data.

2024 — 2024
Product Designer at MARi (Contract)
Pittsburgh, PA
  • Drove design in a cross-functional team in an agile environment for an internal B2B SaaS tool at an AI startup.

  • Built product from 0 to 1, iterated 5+ prototypes in Figma from low-fi wireframes to hi-fi mock-ups utilizing competitive analysis, journey map, user archetype, and 30+ interviews and usability testing sessions.

  • Led user research and analysis to understand user needs to inform design decisions and recommendations.

  • Collaborated with CEO and product manager, translated complex problems and research insights into intuitive designs to enhance workplace upskilling, aligning innovative solutions with business objectives.

2022 — 2023
HCI Researcher & Designer at UC San Diego Design Lab
San Diego, CA
  • Drawing on 20+ conceptual ideas, orchestrated 15+ participatory design workshops with 45+ participants, crafting strategies for tackling microaggressions towards marginalized groups.

  • Crafted UI design and visual guidelines for a mentorship site, fostering engagement of 1k+ CS students.

  • Collaborated with the research team around facilitation issues on voice platforms, planned research studies including co-design interview procedures, and assisted with participant recruitment.

  • 2 second-authored papers in submission and under revision to ACM CSCW (HCI Conference).

2022 — 2022
UX Design Intern at San Diego Supercomputer Center
San Diego, CA
  • Spearheaded the design of an immersive exhibition with VR and interactive game to increase acceptance of  wildfire mitigation strategy, validated by surveys and interviews with 30+ audience and experts.

  • Coordinated with 10+ developers and data scientists to ensure intuitive and engaging user interaction flows.

  • Showcased and pitched the project to 50+ essential stakeholders, reaching 95% satisfaction rate.

2021 — 2021
Design Intern at Kuaishou Technology (Kwai Inc.)
Beijing, China
  • Designed 10+ creator templates for Kwai’s 300M DAU across global regions, generating 300k+ views.

  • Partnered cross-functionally with Product and Data teams to optimize data-driven user growth strategies.

Volunteering

2021 — 2023
VP of Publicity at UCSD Chinese Students and Scholars Association
  • Led media design and marketing strategy
2021 — 2023
Graphic Lead at Themed Entertainment Association at UCSD
  • Led Graphic team
2021 — 2022
UX Instructional Assistant at UCSD Cognitive Science Department
San Diego, CA
  • Mentored Information Architecture and Human-centered Design for 400+ students.

Education

2023 — 2024
Master of Human-Computer Interaction at Carnegie Mellon University
Pittsburgh, CA
2019 — 2023
Bachelor at University of California San Diego
La Jolla, CA

B.S. Cognitive Science Specialized in Design and Interaction

B.A. Visual Arts - Studio (with Highest Distinction)

Minors in Business, Music Computing & the Arts

Contact

LinkedIn