About
I excel in delivering end-to-end design solutions by successfully aligning cross-functional teams to achieve user-centric and strategic business goals. I strive to understand the problem space and solve complex challenges, leveraging my Master's in Human-Computer Interaction and a Bachelor of Engineering in Information Technology to provide a strong foundation for my work.
Work Experience
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Analyzing existing telemetry, user feedback, and performing usability evaluations for AWS IoT.
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Providing recommendations for low-effort, high-impact changes through tactical designs.
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Delivered end-to-end design solutions for a large-scale learning management system for Macmillan Education, resulting in a 100K monthly active user base across 350+ schools.
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Designed and delivered interactive prototypes and design specifications for 20+ features targeting 5 user groups across mobile, tablet, desktop, and interactive whiteboards, using a device-agnostic approach.
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Managed 7+ front-end and accessibility developers while overseeing deliverables for 4 internal projects, resolving conflicts, and driving alignment between cross-functional teams.
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Conceptualized and delivered 5 premium features with web and mobile app integrations for real-time scanning to identify at-risk students, accomplishing a quarterly sales increase of 31%.
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Identified valuable opportunities to design and launch 10+ features based on pain points and user needs for 5 student safety solutions.
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Enhanced brand guidelines and created over 40 landing pages, presentations, one-pagers, white papers, and emailers for 6 products, resulting in a 43% increase in user engagement.
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Redesigned Amplifi’s accelerator website to meet strategic direction of the business resulting in a 50% increase in startup applications.
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Addressed usability issues for a B2B customer engagement point-of-sale mobile application led to 35% faster order completions.
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Built 4 key features for a dentist dashboard, enabling patient monitoring and appointment scheduling via a smart calendar.
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Consulted with 15+ B2B SaaS startups to assist in building brand identity and ensuring design consistency by auditing their designs and suggesting future design directions.