In search of solving design problems.
About
🤵♂️ Husband
👶 Expectant first-time dad
👨💻 UX Architect
🗒️ I'm a UX Architect based in India with 3 years of experience in UX design and 5 years as a business analyst. I specialize in crafting user-friendly, data-driven digital solutions.
I'm focused on continual learning and growth in my craft to deliver exceptional user experiences for big and small businesses.
If you are working on a product and need help with designing its website or mobile app/ web apps, feel free to get in touch 👋
Projects
RM Employee App is a product Route Mentor developed to help employees manage their commute by allowing them to book and manage their pick and drop.
As no specialized designers were involved in developing this product,
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The app's UI was highly outdated
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It was too technical and unnecessarily difficult for its users.
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One of the app's primary trip-scheduling actions took 21 steps. I helped them reduce it to just 4 steps.
Read the case study to see how my work helped revamp their mobile app.
Work Experience
- UI and UX redesign of Route Mentor employee mobile app.
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Facilitated design thinking workshops with stakeholders.
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Created production-ready UI interfaces that meet design and usability standards.
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Designed responsive, content-focused, mobile-first websites.
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Responsible for coordinating work, allocation, building client relationship, reporting, resource training & development.
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Implemented RPA solutions by collaborating with external vendor and in-house teams to automate drafting of various case types.
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Implemented video based training tutorials for various case types thereby saving time of senior resources, promoting self learning, reducing dependency and refocusing saved time to push volumes.
- Managed project requirements for multiple businesses
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Managed online merchandizing and UX writing.
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Collaborated with the multi-disciplinary teams for the development of our e-commerce website.
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Conducted competitive audit, value proposition and created sitemaps for customer-centric designs.