Looking for fully remote positions
About
For over a decade, I’ve been navigating the evolving landscape of design, from graphic design to digital projects and now UX. One constant guides me: creating solutions that feel intuitive, accessible, and, dare I say, delightful.
Design is more than aesthetics; it’s about empathy: understanding how people interact with the world and crafting experiences that solve problems seamlessly. My work thrives at the intersection of creativity and practicality, collaborating in Agile environments to bridge user needs with business goals.
Whether ensuring designs are usable by everyone or pushing boundaries, I’m driven by one simple idea: design should work for people, not the other way around.
I’m always learning, experimenting, and adapting, because design, like the world it shapes, is never static.
Projects
A spotlight on how user research and collaboration enhanced the usability of the administrator task for assigning additional staff roles during the district and school bulk roster import process in HMH’s Ed platform, despite limitations.
As part of a Fjord project, I designed a cross-enterprise omni-channel solution to help CPG clients optimise digital commerce performance and unlock new growth. The focus of my work was on the discovery and define stages.
With the Nexus team, I designed and maintained the UI for both the Innovation Navigator website – Accenture's internal platform for employee innovation – and the Innovation Quarterly e-zine, ensuring a cohesive visual experience across both. Additionally, I developed a UI kit to streamline future design for all.
Smarketing Cloud empowers businesses to connect with customers across all channels. This project aimed to improve user engagement and platform adoption by redesigning the CRM and creating a seamless onboarding experience.
Work Experience
As a Senior UX Designer at Houghton Mifflin Harcourt, I craft user-friendly digital experiences that enhance teaching and learning. Working closely with cross-functional teams in an Agile environment to ensure our design solutions meet the highest accessibility standards and align with the platform's design system, driving consistency and user satisfaction across all platforms.
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Create UX deliverables like user journeys, wireframes, and prototypes.
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Collaborate with Product Owners and Scrum teams to design and implement new features.
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Ensure all designs meet accessibility standards.
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Facilitate design thinking workshops to drive team alignment.
Defining concepts, strategies and digital interface to design artefacts at a project level across the entire end-to-end experience. Collaboration with stakeholders, software engineers, data scientists, and subject matter experts to create digital products that utilise emerging technology in a responsible manner.
🔗 Case study
A member of the Nexus team at the Dock (Accenture's R&D & Innovation centre), working on Innovation Architecture initiatives and projects. Creating design concepts through facilitation of ideation workshops and other idea-generating sessions. Craft how people will engage with the products, services and communications we design.
🔗 Case study
Collaborating across teams to research and develop interface prototypes and elements. Using insights to help redesign platform features that address the needs of the growing customer base.
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Gather and evaluate user requirements in collaboration with product managers and engineers
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Conduct user research, competitive and heuristic analysis, and user interviews when required
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Illustrate design ideas using storyboards, process flows, and sitemaps
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Develop UI mockups and prototypes
Utilising both my creative and JavaScript knowledge to deliver bespoke dynamic display ad sets, collaborating with sales, marketing teams and clients globally. Providing regular internal training, educating on ad creation and troubleshooting.
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Delivered one-sheeters and training decks for account managers, sales, customer success teams on ticket submission and creative best practices
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Producing an internal email newsletter, providing new developments in dynamic creative
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Participating in self-development, and goal-setting workshops to further career growth
Education
The course covered the real world environments of a UX project. These included: UX principles, user research, analysis frameworks, interaction design, prototyping and wire-framing. I gained an in-depth knowledge of key UX skills, concepts and how to bring a user-centred mindset to product design projects.
Over the course of this period, I created a body of work that covered the levels and methods used to solve the challenges pragmatically aided by User Experience design.
During this course I produced a portfolio of project work through extensive team-based practical experience working on industry-assigned projects with businesses and organisations.
This programme provides the opportunity to work in cross-functional virtual teams (Coders, Managers, Marketers, Sales Professionals and Designers).
Modules included UX and Concept Design, Front End Development, Digital Marketing and Training & Facilitation.