We’re a small team, based in a cool railway arch in Bermondsey, London. This acts as both our depot and our office, helping us feel like one team whether you’re office based or a driver out on the road.

We stay close to our product and the service we offer through speaking with our customers and our team, as well as by using our own product so we know what it’s like to be a recipient, merchant or driver.

We’ve built products & teams before and are here not only to build an innovative product & service, but also a company that’s different to ‘just another startup’.

As an early-stage company, we have an immense opportunity to take great things from company cultures we’ve seen before and build on top of those to create a place where the culture itself attracts the team, just as much as our product. We deeply care about ownership & autonomy, combined with transparency & compassion, and want to build a company where those are fundamental.

Everyone has experienced what it’s like to have a sub-standard delivery experience, especially with the low bar set by existing couriers. We’re here to change that and bring a delightful experience every step of the way to everyone involved.

We care about the experience, for our recipients, merchants, and our drivers. Through our amazing team and tech we’re building a company that works for everyone and helps redefine what it’s like to send or receive a parcel.

Whether you’re part of our delivery team, or office-based, we want our benefits to be valuable and clear signals for the culture we create.

Baseline

The things you need to do a great job, support yourself, learn and grow.

• Generous compensation, salaries competitive with the industry and hourly wages above real Living Wage

• A pension scheme, with employer contributions

• The equipment you need to work your best

• Learning budget and support to grow in your role

Looking after each other

Our commitment to making sure you find the right balance between work & life and helping you to live happily, healthily & worry-free.

• Paid holiday for all, with top-ups & unpaid holiday if you need more

• Generous sick leave, including mental health days

• Private health insurance

• Regular team socials, from bowling to board games

• Free lunch, drinks & snacks for our drivers

The Packfleet experience

Those little extras that just make sense so you can get the Packfleet experience first hand and support independent businesses.

• A budget to spend at our merchants each month

• Free deliveries through Packfleet