Within +/- 3 hours of EST would be ideal
What you'll do
-
Manage the day-to-day operations of 5-10 clients, with direction and updates from Creative, Technology, and Service teams
-
Ensure projects are delivered on time and clients objectives are achieved
-
Develop good working relationships with clients, measured by project success and client satisfaction
-
Develop project briefs, review deliverables and manage client feedback for assigned projects
-
Synthesize client notes into digestible, actionable feedback for the team
-
Make important, relevant contributions in client and internal meetings, with a focus on generating workable conclusions
-
Provide project updates on scope, budget and timeline to client or senior team on a regular basis
-
Work with project team to estimate and understand hours needed to execute against tasks
-
Develop scope documents and change orders
Some tools you'll be using
-
Linear
-
Notion
-
Slack
-
Harvest
-
Superhuman (optional)
-
Cron (optional)