Stephen Crowley

Stephen Crowley

Product Designer in Dublin, Ireland

About

Designer passionate about creating fun, enticing digital experiences in exchange for money.

Contact

Website
LinkedIn

Work Experience

2024 — Now

Senior Product Designer

  • Designer overseeing monitoring and monitor creation
2023 — Now

Staff Product Designer

  • Directing design vision for Thrive’s flagship ‘Journeys’ product, using an ML model and AI to deliver personalised content across multiple platforms.

  • Leading and co-ordinating three product teams to build one single, seamless product.

  • Established the use of user research and qualitative data, in data-focussed organisation.

2018 — 2022

Principal Product Designer

  • Developed and implemented product vision in collaboration with Director of Product, based on wide-ranging user research study.

  • Responsible for implementation across five product teams, and co-ordinating with teams outside the mobile group to ensure product parity.

  • Creation of marketing materials and video production within the mobile group and across the wider product organisation.

2017 — 2018

Lead Product Designer

  • First design hire, responsible for socialising user-centric product development.

  • Created and developed initial design system in collaboration with FE engineers.

  • Grew team-of-one to four, mentoring and coaching designers.

  • Facilitated customer workshops, leading to the implementation of several new features including a suite of automated marketing and reputation management tools.

2015 — 2017

Senior Product Designer

  • Joined as new mobile team was being formed, paired with PM and two engineers responsible for developing HubSpot’s mobile strategy

  • Developed product from iOS-only CRM app to full-suite multi-platform native apps.

  • Worked with key designers in wider design organisation to create concepts for a company-wide design system, later developing to become Canvas design system.

2011 — 2015

Creative Director

  • Led design strategy for some of the world’s most well-known travel brands – Singapore Airlines, Etihad, LATAM Airlines, easyJet, and others.

  • Designed industry-leading mobile features, including mobile boarding passes and Flightradar24 integration. In collaboration with Apple, developed launch-day Apple Watch apps on-site in Cupertino for Singapore Airlines and easyJet,

  • Won multiple design awards for easyJet and BCD Travel apps.

2010 — 2011

Interior Designer

  • Design of interior spaces for retail units

  • Product design of displays, using CNC in-house and supervision of installation on-site.

2006 — 2010

Architectural Illustrator & 3D Artist

  • Architectural photography for new developments

  • 3D Illustration of proposed developments using 3Ds Max, Sketchup, Photoshop.

Projects

Ongoing

– Designing ML model to serve users with highly-personalised well-being content
– LLM-based support and personalisation
– Provides insights into well-being, with actionable next steps
– Available on web, mobile, and integrated with Teams and Slack

2022

Principal Mobile Designer

– Access your customer contact records
– Create tasks, reminders, and update customer details
– Custom native keyboard to send information and assets in any app
– Native integration for Caller ID to thousands of contacts from CRM to incoming callers

2018

Lead Designer

All-in-one system for salons, including
– Marketing Suite
– Appointment Booking and Scheduling
– Payment Processing
– Stock and Offer management
– E-Commerce management
– Staff Rostering
– Online Reputation Tools

2016

Lead Mobile Designer

– Booking and Booking Management
– Full Check-in experience
– Live Flight Tracking, integrated with FlightRadar24
– Mobile Boarding Pass

Multiple award-winning Mobile App

2016

Lead Mobile Designer

– Booking and Booking Management
– Full Check-in experience
– Flight Status
– Mobile Boarding Pass
– Fully illustrated seat maps with seat product guides

2015

Lead Designer

– Booking and Booking Management
– Full Check-in experience
– Flight Status
– Mobile Boarding Pass
– Destination Inspiration

Side Projects

Ongoing

A somewhat unique and not-particularly-serious take on the current state of design.

Ongoing

Product Videos for multiple clients, specialising in Product Marketing videos of digital products.

2019
Ireland

Ambassador for Irish Blood Transfusion Service, giving talks to companies to recruit donors.

Volunteering

2016 — Now