Worked on the FM app, the Eversense web app, and a Machine operating dashboard to improve efficiency and boost task satisfaction. Responsibilities included conducting UX evaluations, implementing enhancements, and optimising customer service experiences.

This role strengthened skills in UX research, user testing, and interface design, with a focus on developing intuitive and effective user interfaces while considering its demographic constraints.

Led project teams through design sprints, and facilitated communication between stakeholders for vision alignment and idea negotiation.

Best Project involved:

• Qpal: A Scottish fintech partner with Visa, develops solutions to enhance the financial well-being of those overstretched, financially vulnerable, or seeking better financial control.

• Vanghee: An Indian fintech, offers seamless payments and integrated banking services, partnering with ICICI Banking. It's favoured by business professionals for tasks like bulk payments and many other efficient services.

At ProdX, a UI/UX design studio, worked on multiple web and mobile interface projects for both national and international clients.

The outcome involved sticking to design guidelines and best practices, resulting in deliverables such as design systems, working prototypes, and handoff documentation.

Redefining Castlecraft's brand positioning involved a comprehensive website redesign, reflecting the company's new mission focused on ERP Integration, Micro-services, and related services.

My responsibilities encompassed communicating the company's mission and offerings to visitors. This involved tasks ranging from copywriting, UX design, brand identity to creating a New Design System.