Fiona Lai

Fiona Lai

Designing experiments in Australia, She/Her

About

A designer who lives and breathes all things sweet and spicy in any format.

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I'm Fiona and I'm a designer at heart. My passion for design revolves around bridging and building collaboration between design and engineering for products or services.

Projects

2022

I supported stakeholders alongside a digital writing agency - Big on Writing Ltd with publishing on Westpac's content management system. The launch of Business Base helps small to medium business owners. From strategy, and production, to completion, were led and supplied by Big on Writing Ltd.

2021

I simplified a re-design of the authentication journey where a three-step experience for customers to reset their forgotten passwords to then be able to securely log in to their Westpac One banking account. This was one of the pieces of a bigger pattern to drive the adoption of the Design System at Westpac NZ.

2019
Feature at Fairfax Media / Stuff New Zealand Limited

As part of a summer internship program at Stuff NZ, this was a greenfield project to discover and experiment on a collaborative platform for content creators and the news, media, and journalism company to target zillennials* (Gen Z & Millennials).

Side Projects

Ongoing

My flavourful random editions or slices about design, process, and systems thinking, but commonly the visual components.

Work Experience

2021 — Now
2019 — 2019
2017 — 2017
Wellington, New Zealand

Certifications

2019
Alexa Master Skill Builder from Amazon Web Services (AWS)

A piloted program to develop Alexa voice skills.
Co-developed, designed, and marketed three Alexa voice skills that you can ask any of your Amazon Alexa devices:

  • Alexa, start Language Of Love
  • Alexa, play Planet Story
  • Alexa, play Saving Shiraz

Contact

Omg Myspace!