Sigried Joy

Sigried Joy

Virtual Executive Assistant in Philippines, She/Her

About

As a skilled Executive Assistant, I'm dedicated to optimizing my Executive's time, allowing them to concentrate on business growth. I specialize in efficient Inbox and Calendar Management, leveraging AI tools to enhance productivity and streamline workflows. I believe that AI, while a powerful tool, should be used in conjunction with human expertise to maximize its potential. By automating routine tasks, AI can free up time for more strategic and value-added opportunities.

Work Experience

2021 — 2023
Virtual Assistant / Social Media Manager / Content Manager (Part time) at Papas Pepe Sauce / Homeless Heroes Aid / Purposeful Peak Performance Coaching LLP
London, United Kingdom
  • Created eye-catching social media posts using Canva, boosting engagement and expanding online presence.
  • Assisted in website construction using a content management system, uploaded content, and monitored analytics.
  • Successfully managed social media platforms for small business and a life coach, leading to follower growth of over 50% within one year.
  • Created and executed compelling content strategies, resulting in a 40% increase in website traffic and engagement for clients.
  • Engaged with followers, answered questions, and built a welcoming online community with positive interactions.
  • Provided comprehensive virtual assistance by managing tasks, schedules, and communication, resulting in increased efficiency and client satisfaction.
2016 — 2023
Senior Student Evaluator/ Administrative Staff at Lyceum of the Philippines University
Cavite, Philippines
  • Organized student records, checked transcripts, and ensured policy compliance, leading to a successful audit and accreditation.
  • Assisted students with enrollment, registration, and course scheduling inquiries, offering clear guidance on academic procedures that resulted in the enrollment of thousands of students at the University.
  • Demonstrated excellent communication skills when explaining complex academic policies to students and staff members.
  • Introduced a streamlined document system, cutting retrieval time and significantly boosting administrative efficiency.
  • Managed and maintained customer records, updating account information and ensuring data accuracy.
  • Initiated cross-departmental collaboration, enhancing communication and teamwork.
  • Trained new administrative staff in records management and customer service best practices.
2019 — 2020
ESL Tutor (Part time) at Rarejob, Inc.
Japan
  • Specializing in tutoring Japanese students in English and basic language skills.
  • Utilizing company-provided modules to design engaging lessons targeting speaking, listening, reading, and writing abilities.
  • Personalizing learning experiences to cater to individual levels and goals.
  • Fostering a dynamic and motivating learning environment.
  • Providing effective communication and constructive feedback to track progress.
  • Adapting teaching strategies for continuous improvement.
  • Contributing to students' language growth and cross-cultural understanding.
2015 — 2015
Customer Service Representative/Bank Teller at Metropolitan Bank and Trust Bank Teller
Makati, Philippines
  • Conducted accurate and efficient financial transactions, including deposits, withdrawals, and fund transfers.
  • Handled a high volume of transactions daily with meticulous attention to detail, minimizing errors and discrepancies.
  • Developed and refined effective communication skills, ensuring customers felt valued and understood.
  • Collaborated with team members to streamline daily operations, enhancing efficiency and reducing wait times.
  • Managed and maintained customer records, updating account information and ensuring data accuracy.

Projects

2023

I am responsible for content integration and analytics monitoring within this project. Furthermore, I orchestrated seamless project coordination with the web developer through the content management system. I oversaw the incorporation of website particulars, encompassing elements like color schemes, copywriting, and assets.

Side Projects

2023
Lead Generation/Content Manager/Social Media Manager at AHA Global

I shoulder the responsibility of lead generation, content creation, and postings, while also serving as the chat support for this side project. My tasks encompass crafting engaging social media posts for Instagram, adeptly handling copywriting, and overseeing posts on LinkedIn.

Education

2009 — 2014
BACHELOR OF ARTS IN COMMUNITY DEVELOPMENT MAJOR IN COMMUNITY PSYCHOLOGY at DE LA SALLE UNIVERSITY
Philippines

Throughout my academic journey in the Bachelor of Arts in Community Development major in Community Psychology program, I've delved deep into the intricate interplay between community dynamics and psychological principles.

From the outset, the curriculum seamlessly blended theory with hands-on application, equipping me to understand the inner workings of communities and implement effective interventions. Engaging in real-world projects, I've honed the ability to drive positive change through creative initiatives.

Beyond the classroom, collaborating with peers and mentors who share my passion has enriched my experience. These interactions have highlighted the collective power of dedicated individuals working towards resilient societies.

Looking ahead, I'm excited to apply my insights and skills to diverse settings, from community organizations to advocacy groups. This transformative journey has prepared me to contribute meaningfully to social change and foster inclusive, empowered communities.