About
I’m a project manager and UX designer based in Dallas, TX, with over 9 years of hands-on experience in the IT industry. From leading a 40-member team to crafting engaging presentations, I’ve partnered with a diverse range of companies—from startups to industry giants—helping them create products that truly resonate with their users. Whether it’s optimizing workflows or injecting creativity, I’m dedicated to making products that stand out and delight.
Awards
Work Experience
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Conducted user research and usability testing for Enverus' mobile and web applications.
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Leveraged expertise in Robotic Process Automation (RPA), Artificial Intelligence & Data, and Data Visualization to support Verizon Enterprise Customers
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Led an operations team to ensure system stability and performance, implementing proactive measures and rapid response strategies to maintain seamless operations.
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Set the overall UX strategy and vision for the CXP Stability Team as a whole.
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Identified and resolved issues from the user’s perspective to develop effective design solutions.
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Presented design solutions and their rationale to clients and stakeholders.
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Continuously evaluated and refined designs based on user feedback and analytics.
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Collaborated with cross-functional teams to enhance outreach and expand engagement.
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Facilitated meetings with the management team and executed marketing events and fundraising initiatives.
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Analyzed and compiled user data using multiple tools, contributing to targeted advertising and public relations strategies.
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Designed end-to-end experience for the startup on mobile & web platforms
Key Skills: Leadership, Strategic Planning, Teamwork, Cross-functional Collaboration, Data Analysis, Marketing, UI/UX Design