Muhammad Satya Nugraha
Product Designer in Jakarta, Indonesia
About
A product designer who loves to create intuitive and impactful user experiences that contribute to a better world. With a focus on human-centered design, I specialize in transforming complex problems into delightful, user-friendly solutions.
Work Experience
tiket.com is striving to be the most loved Online Travel Agent (OTA) & lifestyle app, investing in continuous innovation to simplify and revolutionize tourism using the technology.
Things To Do and Payment team
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Increased GBV by 1.33% from Add-ons and 0.16% from Combo by optimizing multi-order purchasing flows to drive higher basket size.
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Simplified the refund process by reducing steps and improving transparency, enhancing user trust and experience.
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Increased product page visits by 134% and generated 523 additional orders during specific campaigns by developing a Buy X Get Y promotional framework.
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Improved product discoverability with an automated Popularity Score ranking system that dynamically prioritizes products based on multiple factors.
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Designed a Boosting Mechanism to manually override product ranking scores, ensuring seasonal and trending products gain higher visibility.
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Enabled merchants to optimize pricing strategies by designing a Price Calendar tool for special pricing and quota management.
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Improved booking flexibility and engagement by allowing users to customize their packages through a package personalization feature.
bibit.id is a startup company with a mission to increase financial literacy in all circles of society through the most optimal investment technology.
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Initiated the redesign of the bibit.id landing page, resulting in a visually appealing and user-friendly interface.
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Elevated the app onboarding experience by implementing intuitive design solutions, to minimize user churn and help personalize users in their first investment experience in our platform.
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Collaborated with cross-functional teams to execute the Stock in Bibit project, ensuring a cohesive and integrated user experience across different platforms.
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Designed enhancements for various projects, contributing to the overall improvement of product functionality and aesthetics.
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Conducted usability tests in collaboration with researchers, gathering valuable user feedback to inform design iterations and enhance product usability.
Ruangguru is the largest education technology company in Southeast Asia with more than 40 million users in Indonesia, Vietnam, and Thailand.
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Designed and implemented intuitive user interfaces, focusing on enhancing user experience and functionality.
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Worked closely with developers to ensure seamless integration of design concepts into the final product.
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Automate CRM-related activities by eliminating current manual processes to increase 2000 sales agent productivity and Ruangguru’s customer data integrity.
Zero One Group is a leading integrated technology services company, providing personalized solutions to even the most challenging business problems.
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Initiated the introduction of UI design to the company, becoming the first UI designer.
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Collaborated seamlessly with the Tech team on diverse projects catering to various clients.
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Responsible for the entire design process, from conceptualization to execution, including user flows, wireframes, and visual design.