Led 3 designers, in partnership with with CMU’s Privacy Research Group, to revamp a web application for democratizing Machine Learning Bias education. Moderated 30+ user testing sessions and 5 design reviews to redesign the ML bias auditing workflow, boosting task completion by 50%. Collaborated with 6 engineers in designing and shipping a ML Bias discussion forum, acquiring an active user base of 1,000+ participants.

Spearheaded the end-to-end redesign, with 12 engineers/researchers, of Dash, a B2B hypermedia data management webapp sponsored by Adobe Research.
Initiated and moderated 50+ usability tests and interviews to pinpoint and prioritize 12 usability improvements for 3000+ end customers.  Revamped the UI/UX of navigations, database/file management, and third-party integrations, boosting task satisfaction by 80%.

Reimagined ways to help novice student programmers approach coding problems. Conducted 20+ user interview, think alouds, and wizard-of-oz tests to inform a new MVP for AlgoPlan. Paper published/presented at ACM Learning@Scale.

Designed an efficient scooter distribution and data visualization experience for a scooter company's internal employees, that set a new standard for Spin's future user-centered visualizations.