Work Experience
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Developing product strategies with the Wikimedia Foundation to democratize education thereby enhancing the Gen Z learners’ engagement
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Facilitating Co-design workshops with 20+ learners and educators while leveraging impact-assumption mapping and anti-oppressive practices to identify needs and gaps in their learning journeys
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Implementing systems design-thinking methodologies to cultivate various opportunity spaces that offer personalized and modular learning experiences to meet the learners' needs and interests
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Employing agile approaches to refine product solutions, ensuring effectiveness through iterative refinement
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Defined the digital transformation of taxi and private hire licensing for Transport for London, reducing application processing time from 4 weeks to 2 weeks, which cut administrative workload for UK government
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Enhanced intuitive experiences of internal office applications for PostNord to scale the employees’ work efficiency by 20% which enabled 226M seamless deliveries annually
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Constructed user personas, journey maps and task flows to develop a mobile app that increased yearly agricultural produce by 30% for crop care company Tata Rallis, advancing their mission of Digital Farmers
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Crafted a seamless food ordering experience with a dining app that attracted 20K new users and enhanced user engagement for a venture-funded startup
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Conceptualized information architecture and task flows to optimize navigation and enhance user experience
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Conducted usability testing with 100 real users across 20 restaurants to validate the wireframes and prototypes ensuring smooth user interaction for the designed solution
- Developed the interface and digital experience for a mobile application to control the company's hardware; smart air purifiers.
Education
Learning all about product ideation and strategy, design research, systems thinking, service design, user experience, user interface, storytelling in design
Learned branding, graphic design, animation, visual communication, print design, packaging design, UX design
Awards
Projects
How might we empower Gen-Z to build an educated opinion using Wikipedia as a tool?
Transcend conventional therapies, stepping into the realm of transformative multi-sensory experiences for your well being journey
Digitizing the license application and management processes for the UK government
Digitizing the ordering system in restaurants for a enhanced dining experience.