Designed interactions for a multimodal embodied conversational assistant for transactional search and discovery tasks to evaluate human-AI interactions. Funded by NIH.

Revamped Northeastern University’s website and email experience to enhance information discoverability and engagement for upcoming students and visitors. Redesigned the onboarding for internal training portal for emergency preparedness for officers. Established an updated style guide and design system.

Shipped end-to-end unified cross-platform workflow for patients and clinicians by collaborating with Product, Engineering, QA, and regulatory teams and led design for telehealth visit workflow.

Defined an error-handling framework and Scaled the design system across 8+ teams reducing design inconsistencies and 100% adoption rate.