About
A growth driven product designer currently working at SSL Wireless and SSLCOMMERZ. Result driven 8+ years of job experience in Research and Product Design with a background in Software Engineering. Specialize in complex designs, problem solving and a growth product designer who ensuring alignment with both business goals and customer needs.
Work Experience
-
Provide design solutions for SSLCOMMERZ payment gateway and Merchant Onboarding including Banking, SaaS, HRM and others from different domains.
-
HWMS web and app “Othership”, that helped securing 2nd round of funding.
-
Designer "eBuddy" HRM application supporting over 350+ office employees.
-
Revamp "BASIC Bank" internet banking and reduce 16.3% churn rate.
-
Redesigned healthcare app “Algocyte”, that helped securing 2nd round of funding.
-
Created design system and guideline for quicker development output.
-
UX Audit following to Usability, GDPR consent, WCAG accessibility guideline.
-
Designed “Ghurbo” Trip-booking web and app for a startup project and SaaS-based HRM application supporting over 140+ office employees.
-
Build responsive HTML/CSS and Wordpress theme for ThemeForest (Envato).
- I played a key role in front-end and WordPress website development for ThemeForest (Envato), collaborating with cross-functional teams to ensure technical support and tickets solution for customers.
Education
Projects
- AI-powered automation reduced response time by around 40% and counting
- Smart Email categorize, Power Search, Summarization, Smart Reply & Compose, Follow-Up Reminders, Language Translation, Action Automation and Personalization.
-
Onboarding increased 17% in merchant onboarding efficiency
-
Evaluating both business and technical aspects to ensure practical solutions.
Revamp "BASIC Bank" internet banking and reduce 16.3% churn rate.
I learned that creating great products is so much more than just design; it’s about collaboration. I often juggle UX, UI design, and even some front-end work to sync with product managers, developers, and clients, ensuring projects stay on track and meet our standards.