About
Product Designer based in Toronto.
Work Experience
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Designed & shipped an pet health routine tracker, leading to a 24% increase in user engagement per month.
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Improved information hierarchy and architecture of vet admin tool, leading to a decrease in user errors and and allowed vets to take on more frequent calls per hour.
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Designed and prototyped future features and concepts with the product team, mainly aimed at growing the app and overall engagement.
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Periodically helped build the company's design system, while conducting audits on the actual app to ensure it matched up with the design teams specs. Collaborated with developers regularly to make sure the app matched the design system.
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Collaborated with a PM and development team to prioritize specific customer needs and feature requests, leading to a 20% increase in customer satisfaction scores on both web and mobile platforms.
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Designed and prototyped future features and concepts with the product team, aimed at growing the app and overall engagement.
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Also collaborated with other designers on their respective products within the Alcumus suite, participated and ran workshops, while also contributing to a company wide design system regularly.
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Focused on designing and shipping educational features for working doctors and nurses, enabling them to obtain CME certifications and stay current in the healthcare field.
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Worked with a growth based PM to help boost user retention and acquisition within the app, while also reducing drop off in our complex onboarding funnel.
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Worked closely with a user researcher to help uncover insights from our users on how to build and improve our app’s features.