Rachel Chao

Rachel Chao

Product Design in Brooklyn, New York, She/her

About

If you couldn't find me in product & experience design, you will probably find me in archeo-climatology or movie director, or...walking my 2-year-old Goldendoodle in Fort Greene Park.

Contact

Work Experience

2022 — Now
Brooklyn, New York

Led the E2E product design of the Blockchain API Suite checkout experience for enterprise customers, including research, workshops, concept design, and production designs. Designed and built an internal legal solution (KYB) for onboarding new business customers. Supporting designers on dev-centric API dashboard designs.

2018 — 2022
Los Angeles, California

Designed and built a diverse array of crypto products for both B2B and B2C clients, including a crypto portfolio tracker, NFT concept wallet, crypto on/off-ramp, KYC/KYT solution, developer dashboard, and revamped the marketing website.

2017 — 2018
Los Angeles, California

Led the mobile app UX and UI redesign for multi-faceted recruiting software for lawyers, law firms, and legal recruitment agencies to improve the match rate.

Side Projects

2016

Designed the general user experiences for the exhibition including spatial interior design, display design, press and graphic design, etc.

2015

Design spatial experiences for residentials, commercials, and hospitality spaces.

Education

2017 — 2017
User Experience Design at General Assembly
Los Angeles, California
2017 — 2017
Front-end Web Development at Web Design & Multimedia Design Training Program
Taipei, Taiwan
2009 — 2014
Taichung, Taiwan

This is where I spent five years learning all the great stuff about strategic design thinking and, most importantly, how to craft experiences for physical spaces that eventually brought me into the digital realm.