About
Product designer with more than 3 years of experience in creating intuitive, user-centered UX and UI solutions. Specializes in user research, wireframing, high-fidelity UI designs, prototyping, usability testing, and making high-impact design decisions based on data. Worked on creating SaaS platforms and AI solutions. Also has startup, agency, and remote working experience.
Work Experience
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Designed and developed a CX product with SaaS features, including AI tools for managing LLM bots.
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Worked on both Enterprise and SaaS versions, ensuring platform branding and structure.
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Created user flows, wireframes, and prototypes; supported developers and junior designers.
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Achieved a 10% adoption rate for the task management feature post UX rework.
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Reduced time-on-task for the reports feature by 17% through data-driven design improvements.
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Collaborated with cross-functional teams to build health-related digital products.
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Created user stories, personas, and journeys; conducted user interviews to inform design decisions.
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Improved the 'Co.Lab education' platform, increasing task success rate by 89%.
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Enhanced the 'ammi' app, resulting in a 7% increase in users relying on navigation over search.
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Boosted the android app traffic by 5 times by improving UX based on user research and A/B testing.
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Increased daily active users by 23% after the first design iteration launched.
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Defined user personas, user flows, created wireframes and prototype, and performed usability testing to optimise customer journeys.
Projects
Conducted user research and competitive analysis to develop a seamless booking experience.
Led the UX redesign, enhancing accessibility for educators. A significant portion of them are NBUs, so accessibility was a priority.