Spearheaded the end-to-end design process for a real estate iOS app in a prop-tech startup, from research and user analysis to final implementation. Utilized user feedback to drive design innovations, creating a seamless and intuitive app experience that met user needs and business objectives.

Led end-to-end UX design projects, creating seamless service experiences. Managed two designers, overseeing the development of user flows and prototypes. Collaborated with stakeholders to align design solutions with business goals, driving innovation and enhancing customer satisfaction across diverse industries.

Designed and optimized user-centered service experiences for mobile and web digital products, improving customer satisfaction and engagement. Collaborated with cross-functional teams to deliver seamless service solutions, driving innovation and aligning with business goals.

Designed and optimized user-centered service experiences for mobile and web digital products, improving customer satisfaction and engagement. Collaborated with cross-functional teams to deliver seamless service solutions, driving innovation and aligning with business goals.

Designed and refined user journeys to enhance customer experiences. Conducted user research, created wireframes, and supported the development of service prototypes, contributing to the successful delivery of client projects. Collaborated with senior designers to ensure solutions met user needs and business objectives.