Pouya
Product Management and Design in Vancouver, BC, Canada, He/him
About
A T-shaped product enthusiast and product designer deeply versed in B2B SaaS, Gen AI and E-commerce.
Work Experience
DeepOpinion is a fast-growing enterprise SaaS in AI IDP, providing document processing automation.
- Led the strategic product design initiatives to introduce Human-in-the-loop (HITL) and post-processing functionality, AI Copilot (AI Coworker) functionality, zero-shot and few-shot models and Single Sign-On (SSO) functionality, streamlining user access & enhancing security/SOC-2 compliance.
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Led initiatives to introduce PLG, PQL, and PQA which included launching SSO, SAML, free trials, registration, user walkthroughs, and user onboarding. These efforts resulted in a 15% increase in ARR.
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Led the product and design initiatives to launch Video interview assistant, AI Sourcer, AI Matching and assessment builder using ELLM.
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Led the product and design initiatives to introduce no-code landing page builder.
Zalando is Europe’s leading online platform for fashion and lifestyle.
→ Worked with the team to enhance user experience in user basket and checkout process resulting in a 2% decrease in cross-border abandonment.
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Led the initiative to improve the user experience in the checkout process by providing payment options including BNPL and CoD, enhancing multi-device compatibility to ensure a seamless shopping experience across various platforms
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Worked with the team to improve user baskets, resulting in a 3.5% decrease in the abandon rate.
Snapp group is a super app providing ride-hailing, e-commerce, delivery on demand, payment system and online food delivery with over 40 million active users.
→ Worked on Warehouse Management System (WMS) including Order management system, order tracking, CoD and reconciliation solutions.
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Led the initiatives to introduce same-day-delivery and Drop shipping.
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Introduced order tracking to provide order status visibility to the customers.
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API Data Integrations and data Governance for 3pl Partners
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Led the initiatives to introduce Cash-on-delivery mechanism on check-out.
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Owned product operation visions map, PRM prioritization, OKRs and SoPs.
Reyhoon was the first startup to graduate from the inaugural cycle of Iran's first accelerator program and was subsequently acquired by Chilivery later on.
- Introduced user rate and review, user basket, online payment, catalogues, order tracking and user purchase history.
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Introduced Inverter series which led to 42% market share.
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Contributed to defining Shopper Prism, a market-specific merchandising and promotional strategy.