About
I am a technophile, a web developer & beginner coder. However, it is not my job or my career; it is a hobby. Something I learn and practice in my spare time. I love learning new things especially when it relates to my love of technology. Coding is something I recently started learning.
Writing
This memoir recounts how a work accident turned my life upside down, leading to a dangerous addiction to prescription drugs. Despite a normal childhood and a stable family life, a back injury at work led to a dependency on painkillers. This book is a graphic, tell-all story of my descent into addiction and my struggle to overcome it. It’s intended for readers 18 and older, or anyone facing similar challenges. My hope is that it helps others recognize the dangers of addiction and inspires them to make positive changes before hitting rock bottom, as I did.
Work Experience
Responsible for the machine operation of the palletizer, which stacks the finished product onto layers to ready for shipment to our customers’ facilities. Also responsible for the operation of the strappers which secures the product onto the pallets for safe transport to our customers. Diagnose and problem solve machine abnormalities to ensure good product is manufactured, safely and efficiently. Was part of the Safety Team and became certified as a First Responder.
Responsible for answering inbound phone calls from Health Insurance members, as well as client representatives. Needed to be able to answer questions in regard to eligibility, benefits inquiries, and claim inquiries.
Ensure that all operations, from greeting customers to the quality and speed of service is kept up with according to company specifications. Responsible for overseeing that adequate maintenance of equipment is carried out, kept track of inventory, and monitored the quality of products. Completed the weekly shift schedule for the restaurant and was ServSafe Food Safety Manager certified.
Collect documentation necessary to substantiate claims, noting problems and discrepancies as well as contacting clients and other third parties for additional information, negotiating when necessary.
Specialized in web development, website design & graphic design. Also performed hardware and software technical support to our clients.
Volunteering
Education
During my Bachelor's program, I developed skills to become a strong business leader who understands business decisions, ethics, economics, quality management and continuous improvement. Became proficient at teamwork, communication, and leadership just to name a few. During my Master's program, I continued honing the skills learned previously to become an effective and efficient business manager
Certifications
The AHA’s Heartsaver First Aid CPR AED course trains participants to provide first aid, CPR, and use an automated external defibrillator (AED) in a safe, timely, and effective manner. Reflects science and education from the American Heart Association Guidelines Update for CPR and Emergency Cardiovascular Care (ECC).
The Bloodborne Pathogens training is designed for those who are at risk for on-the-job exposure to blood and other bodily fluids in the workplace. The course teaches staff how bloodborne pathogens are spread, how to avoid exposure and what to do if exposed to infectious material. This course is one of the requirements of the OSHA Bloodborne Pathogens Standard.