Anywhere but must be based in NYC
Join Kiki: Part-Time Customer Experience Specialist & Junior Designer
About You:
You're a junior designer eager to break into the startup scene with a solid design background, passionate about being as close as possible to customers. You thrive in dynamic, adaptable environments and demonstrate resilience and proactivity. With a robust background that showcases your intellectual and emotional intelligence, you excel in roles requiring both independence and teamwork. Your ability to connect with people and solve problems creatively makes you an ideal candidate for our team.
Your Role:
At Kiki, you will play a dual role that clearly separates customer engagement and product design responsibilities:
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Customer Experience Specialist: From Monday to Thursday, 6-10 PM, you will manage user interactions via Instagram DMs during our peak activity hours, facilitating matches and ensuring a positive and engaging user experience.
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Junior Designer: Starting in early October, you will provide ad hoc support to our senior designer. This is a pivotal role for integrating user feedback into actionable design improvements, tailored to meet our users’ needs.
This position primarily focuses on customer experience (80%) with junior product design responsibilities (20%). It allows for remote work or can be performed in our NYC office.
Who You’ll Be Joining:
You will work closely with Toby, our founder, and a dedicated team at the heart of a transformative marketplace. Our team is small but poised for significant growth, driving the company's success forward.
Why Join Us?
At Kiki, creativity, craftsmanship, and user-centric design are at the core of what we do. This role is your chance to impact our products directly and be part of a startup with a solid, clear vision for the future.
Why Now?
With strategic adjustments made post-launch and a firm foundation set, we are now accelerating our growth. Joining us now offers you the potential to expand your role and transition to full-time as the company grows.
Application Tips:
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Listen to Toby's podcast with our lead investor Blackbird https://open.spotify.com/episo...
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Stalk our Instagram @kikiclub.nyc (we build in public daily)
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Review our investor updates since January 2022 https://docs.google.com/docume...
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Read Toby's recent Medium article https://medium.com/@toby_67858...
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Submit a detailed cover letter through Breezy (not LinkedIn), explaining why you want to join Kiki and sharing your thoughts on what you’ve learned from the above resources.
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Include recent design work or a link to your portfolio to demonstrate your skills and creativity.
Apply Now:
If you're a junior designer with a necessary design background looking for a significant opportunity to work closely with customers and make an impact in a startup, we want to hear from you! Apply today to join a company as enthusiastic about your growth as you are about contributing to ours. Please apply through Breezy, where all relevant links can be found.
Cheers,
Toby