About
UX designer with 6+ years of experience crafting seamless user experiences.
Contact
Work Experience
-
Developed UX research plans, interviews, and scripts, focusing on user needs and business goals, particularly for document and video verification services for new to-bank customers
-
Partnered with business analysts, and engineering leads to define objectives, and validate concepts, ensuring alignment with the organization’s objectives.
-
Facilitated design reviews, provided actionable feedback, and maintained detailed documentation to support clear communication across teams. My collaborative efforts have resulted in a 40% faster time-to-market for new features.
-
Produced compelling visual deliverables to illustrate desired customer experiences to stakeholders and executives, ensuring project alignment and timely delivery. Revision cycles were reduced by 30% due to my direct efforts.
-
Interacted with stakeholders to ensure all design solutions met both business goals & user needs
-
Executed an efficient internal design system that soared design production by over 25%.
-
Took up daily QA testing with developers to ensure seamless alignment of Figma designs and engineering output.
-
Produced detailed sitemaps and user flows, enabling cross-functional teams to collaborate on design projects; achieved 50% reduction in design iteration time.
-
Administered UX audits on the company's digital platforms, using heat maps & user feedback to identify areas for improvement.
-
Ran UX research and user testing to improve products, resulting in a 30% decrease in task completion time and an 18% increase in conversion rates.
-
Conducted user interviews, usability testing, and analysis to gather insights and validate hypotheses.
-
Created information architecture, wireframes, mockups, and interactive prototypes to visualize and communicate design concepts, leading to a 30% reduction in development time.
-
Led customer and stakeholder feedback sessions, synthesized data into action plans, and presented findings to leadership.
-
Collaborated with cross-functional teams, including Development Managers and Product Managers to conduct rapid testing and iteration
-
Teamed up with product and engineering teams to design and launch a new feature within a tight deadline, resulting in a 10% increase in monthly active users.
-
Successfully delivered wireframes and high-fidelity designs within tight deadlines for agency clients, consistently meeting project milestones.
-
Created and managed brand guidelines, leading to a 30% reduction in brand inconsistency across all marketing materials.
-
Collaborated with the marketing team to drive a 35% improvement in click-through rates on digital ad campaigns.
-
Facilitated UX workshops for stakeholders, utilizing design thinking tools to brainstorm and prototype solutions; presented design recommendations that boosted customer satisfaction by 15%.
-
Mentored junior designers in Agile design methodologies, resulting in a 20% reduction in design revisions and a 25% increase in client satisfaction scores.
-
Worked with the marketing team on Branding, Presentation design and company profiles that resulted in a 25% increase in brand recognition within the target market.
-
Designed visual assets for marketing campaigns, contributing to a 20% boost in customer engagement and a 15% increase in lead generation.
-
Created and managed brand guidelines, leading to a 30% reduction in brand inconsistency across all marketing materials.