Students had trouble finding and booking activities they liked using the Campus Connect app. As a result, fewer students attended activities, missing out on opportunities to practice their language skills and connect with other students, which was important for their learning experience abroad.

Role, Team, Year, and Timeline
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Role: Product Designer
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Team: Katrin Appel (Product Owner), Rebecca Göttert (UX Research), Ognjen Divljak (Product Design)
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Year: 2024
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Timeline: One month
Our Approach
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Analyzed the existing UI and user journeys
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Brainstormed solutions with a cross-functional team
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Redesigned activities UI and created prototypes
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Conducted usability testing with 7 app users from different schools.
Key Solutions
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Redesigned activity cards by highlighting the most important elements
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Made a separate tab for booked activities
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Implemented advanced filtering for personalized discovery
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Emphasize activity details (clash detection, calendar integration)
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Integrated post-activity rating system
Measurable Impact
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23% increase in activity participation
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Average 4.8/5-star rating from users
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17% reduction in activity cancellations
But these numbers are only half the story. Maria, a student from Brazil, shared,
Now I never miss a chance to practice my English outside class. The app makes it so easy!
Key Learnings
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See it like a student: Looking at the feature through their eyes helped us spot problems and make better fixes.
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Simple is smart: I learned that even complex flows can be optimized for easier use.
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Numbers and stories matter: We used both stats and what students told us to make better solutions.
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Try, test, and tweak often: Making quick changes based on feedback helped us improve faster.
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Teamwork makes good ideas: Working with people who know different things led to better solutions.

Future Plans
We're not stopping here. Based on usability testing results, future iterations will focus on:
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Improving filter discoverability
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Refining the presentation of clashing activities
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Improve schedule view based on user feedback
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Introducing gamification to increase engagement