UPSRTC iOS App Redesign
UP-Raahi App is a mess to put it lightly.
The navigation is confusing and you cannot even book bus tickets on it, the one thing it is supposed to do.
I cannot scroll to the Book Ticket button no matter what I did essentially leaving me stuck.
Government organisations usually outsource app and website development to IT firms but often these firms skip out on product thinking and user experience explorations.This is what I have tried to improve in my design. The one thing this app is supposed to do easily i.e. bus ticket booking.