Natasya Dwita Alrinasari

Natasya Dwita Alrinasari

Customer Specialist in Indonesia, Her

About

Target-oriented and customer-focused professional with 2 years of experience in sales and service. Proficient in communication, problem-solving, negotiations, English language proficiency, and CRM applications such as ODDO, Mekari Jurnal, Mekari Qontak, and Microsoft Office. Adaptable to diverse environments and job demands, ready to contribute effectively

Contact

LinkedIn

Work Experience

2023 — 2024
Sales and Customer Service at PT Siklus Karya Global
Surabaya
  • Handling all the sales processes while focusing on the targets given with 100++ new customers every day including international customer and local customer

  • Improving and monitoring the delivery schedule for each customer using Notion and Mekari CRM to make the right delivery date for each customer

  • Giving a creative problem solving for all of the customer complaints and report the data to internal for the monthly evaluation

2022 — 2023
Surabaya
  • Giving the best service for each customer both new and existing to making them give us the retention buying

  • Handling all the sales process and engaging more than 100++ new customer everyday using inbound system

  • Handling 2+ reputable company within 1 YoE

Volunteering

2019 — 2020
EDSO CARE at English Diploma Vocational of Faculty Universitas Airlangga
Surabaya

holding a charity event to help our less fortunate friends in the areas of education, food and clothing

Education

2019 — 2022
Diploma of Linguistic at Universitas Airlangga
Surabaya

GPA 3.44
Focussing an English in the world of business such as Public Relation, Business Communication, Tourism, and Translating