Mustafa Serçeler
Product Designer in İstanbul
About
I am a product designer with 2 years of experience specializing in physical and digital product design, particularly UI/UX. Focus on creating user-centered, innovative, and user-friendly products with pixel-perfect quality and top-notch visualization. Continuously updating my design toolkit, I stay current with industry trends and emerging technologies like AI. By breaking conventions and generating fresh ideas, I aim to deliver practical and intuitive solutions.
Work Experience
As a UI/UX designer at UXservices, I contributed to high-profile projects like Tıkla Gelsin, Fiat Yol Arkadaşım, B/S/H Dahi App Fiat Connect Filom and Bitexen, covering the full design lifecycle, from research to implementation, to deliver outstanding user experiences.
Projects I was actively involved in during my time at UXservices:
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Tofaş Fiat Connect Filom (Automotive)
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Tofaş Fiat Yol Arkadaşım (Automotive)
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B/S/H Group (Home Appliances)
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Pegasus (Airline)
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Bitexen (FinTech)
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Tıkla Gelsin (Food Delivery)
Collaborated effectively with product managers, designers, and software developers to ensure alignment and consistency across teams.
Partnered with the research team to identify opportunities and incorporate user insights into product strategies and designs.
Worked with research team to find opportunuties and integrate user insights into product strategy and design
Conducting user research and analysis to understand user needs and behaviors.
Actively participated in all phases of the product from start to finish, including research, wireframing, prototyping, usability testing, mapping customer journeys, interaction design
Provided individual mentorship and training for company employees.
Projects
ChildSafe empowers parents to take control of their children's digital activities, promoting safety and balance in the online world. It addresses the growing concern of children's well-being in the digital age by providing comprehensive parental control tools. Key features include customizable screen time limits, helping parents encourage healthier habits and reduce excessive device usage.
We redesigned the Bitexen crypto application with a user-centered approach, focusing on enhancing usability and delivering a seamless user experience. Our process included refining the user interface with modern design principles and optimizing the user journey to ensure intuitive navigation. By leveraging UX research insights, we effectively addressed pain points and crafted a streamlined experience that meets the needs of both novice and experienced users in the crypto space.
We redesigned the user experience of a food delivery application from the ground up, including the mobile app, website, and mobile-responsive design.
We designed and developed a tablet application for BSH, specifically tailored to empower in-store employees in providing seamless assistance to customers during their purchasing journey. By thoroughly analyzing the user experience and gathering feedback, we redesigned the app's interface in alignment with core UX principles, ensuring improved usability, intuitive navigation, and a more efficient and satisfying customer support process. This comprehensive redesign not only optimized the functionality of the application but also significantly enhanced the overall experience for both employees and customers a like.
Fiat Connect Filom application with a user-centered approach, prioritizing enhanced usability and a seamless user experience. Our process involved refining the user interface using modern design principles and optimizing the user journey for intuitive navigation. By incorporating UX research insights, we successfully addressed pain points and created a streamlined experience that caters to the needs of both new and experienced users in the fleet management sector.
Education
GPA 3.23