Work Experience
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Worked with client in leading customer social media and tech space to draft study protocols to establish end-to-end benchmarking for hardware wearable devices
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Moderated in-lab usability testing to collect qualitative & quantitative data with various demographics, providing priority in future feature improvement
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Visualized data using R to deliver findings on usability and impacted design decision at C suites level in client’s company, with implications for 200k monthly active users
- Performed research on how generative AI can assist in completing UX tasks by designing, implementing, and coding survey for 1000+ participants, informing UX professionals about AI integration possibilities
- Conducted thematic analysis and synthesized cross-cultural insights for a global study, providing signals and coping strategies on UX marginalization at individual and company levels
- Published NN/g article on 'AI as UX Assistant'
- Led the team to reimagine the diabetes onboarding process for Type1 People with Diabetes (PWDs)
- Conducted on-site hospital observation on current CGM onboarding
- Co-authored and presented poster a poster at the 83rd American Diabetes Association
- Led the team to simplify the prescribed burns process by creating a roadmap and crafting an interactive 3D exhibition
- Presented to 80+ audience on exhibition day aiming to increase public awareness of the prescribed burn
- Final deliverable featured on Wifire Lab website
- Collaborated with UCSD Design Lab, redesigned Dexcom G6 mobile for a new market through performing 15+ attitudinal interviews with Type 2 People with Diabetes
- Identified opportunities and ideated features that customize local user needs
- Pitched an interactive iOS prototype and delivered to 30+ Dexcom stakeholders, informing cultural strategy on CGM perception and interaction
Projects
- Led the designers to utilize research findings to prioritize key features
- Delivered an end-to-end vocabulary prediction feature that streamlines the English reading experience for non-native speakers
- Established design system and collaborated cross-functionally with 4 developers and 1 product manager
- Launched beta version in Spring 2022
Awards
In the 3.5-hour-in-person designation, led a team of 4 designers, defined and created a mobile prototype to help hearing-impaired people be more adaptable in the post-pandemic era.
Collaborated with a team of 5 designers, and created an immersive art installation prototype in 2 days to increase awareness of the benefits of prescribed burns.
Education
Human-Centered Design Engineering
Major in Cognitive Science, specialization in Design and Interaction
Minor in Urban Studies and Planning
Speaking
Share UX internship experience with UCSD design community
Host UX-related workshops for 300+ aspiring designers at UCSD
Volunteering
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Build community and industry connections on diabetes innovation
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Coordinate and build project timeline, budget, and curriculum
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Recruit and schedule user study participants
- Sign in at doors, supervise the space, set up sound system/PA/stage, clean up, conduct crowd control, and manage zine collection