Michelle Lee
Product Designer in Seattle Greater Area, She/her
Work Experience
Led vision across several teams to establish a new foundation for host onboarding, verification, payouts & taxpayer information setup processes. Oversaw design for critical compliance projects in US and Europe, achieving 95%+ completion rate and protecting $20B in Gross Booking Value.
Designed and launched various host tool features, including new pricing tools, a new standardized framework for describing listing amenities, and specialized tools for Superhost Ambassadors. Featured as headline for hosts for Summer 2021 Release.
Developed early design vision and framework for the listings tab redesign. Simplified and redefined information architecture of 60+ settings, established scalable setting patterns, and improved user experience to resolve user feedback and pain points.
Designed various features for government and commercial institutions to understand large datasets, including file navigation, a new notifications system, and AI-powered virtual assistant for analyzing data.
Education
With a gap year of design internships at Squarespace, Facebook, Huge, and Palantir.