Michelle Lee

Michelle Lee

Product Designer in San Francisco, She/her

Projects

Ongoing
Payments/Compliance at Airbnb

Designing for various regulatory requirements to prevent fraud on the platform, prevent interruptions to host payouts and bookings, etc.

2023
Tax Experience at Airbnb

Led design on the new tax platform to guide every host around the world to easily understand their tax requirements and accurately report their hosting income taxes to their local tax authority. Revamped tax workflows to comply with the new US (ARPA) and EU (DAC7) laws.

2021
  • New framework for capturing amenity details (e.g. wifi speed, amenity privacy, entertainment services)

  • Introduced pet fee and new tools for hosts to understand total price breakdown

  • Tooling improvements for Superhost Ambassadors

2020
Listing management at Airbnb

Led vision and strategy for listing management tool to help hosts intuitively manage and merchandise their listing. This includes reorganizing/restructuring all settings and improving navigation & discoverability.

2019
Hotels at Airbnb

Designed end-to-end experience for publishing and managing hotel property and room listings. Through this work we've introduced a new vertical (Hotels) and a scalable system for managing hierarchical listings.

Work Experience

2019 — Now
2016 — 2019
2015 — 2016

Education

2011 — 2016
Bachelor of Design at York University/Sheridan College
Toronto

With a gap year of design internships at Squarespace, Facebook, Huge, and Palantir.

Instagram
LinkedIn