Michelle Lee

Michelle Lee

Product Designer in Seattle, She/her


Unified Host Experience at Airbnb

Leading the vision to unify and streamline host onboarding, verification, and payout setup process.

Business Verification at Airbnb

Led end-to-end design for verifying businesses operating in 30 countries within the European Economic Area market, complying with Digital Services Act.

Tax Experience at Airbnb

Led design on the new tax platform to guide every host around the world to easily understand their tax requirements and accurately report their hosting income taxes to their local tax authority. Revamped tax workflows to comply with the new US (ARPA) and EU (DAC7) laws.

  • New framework for capturing amenity details (e.g. wifi speed, amenity privacy, entertainment services)

  • Introduced pet fee and new tools for hosts to understand total price breakdown

  • Tooling improvements for Superhost Ambassadors

Listing Management at Airbnb

Drove vision and strategy for listing management tool to help hosts intuitively manage and merchandise their listing. This includes reorganizing/restructuring all settings and improving navigation & discoverability.

Hotels at Airbnb

Designed end-to-end experience for publishing and managing hotel property and room listings. Through this work we've introduced a new vertical (Hotels) and a scalable system for managing hierarchical listings.

Work Experience

2019 — Now
San Francisco / Remote
2016 — 2019
2015 — 2016


2011 — 2016
Bachelor of Design at York University/Sheridan College

With a gap year of design internships at Squarespace, Facebook, Huge, and Palantir.